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As the Cupcake Crumbles: What Small Businesses Can Learn
You don’t want to be a one trick pony because eventually customers will tire of the same old, same old and move on. You may hang on for a while, but most likely if you don’t diversify your offering and keep up with market trends, your business will fail.
Make It Your Business to Find the Best Employee Coverage
As more small businesses work to comply with new laws regarding offering health insurance to employees, they must find ways to meet this obligation and still stay within budget. When all is said and done, it may force them to become more creative and work with employees to bear the burden.
Social Media is Changing the Game
The results of the 2014 State of Multichannel Customer Service Survey have been released. The same parameters of time and speed-of-answer are still prominent. The survey sampled responses of 1,000 U.S consumers and noted the following statistics which are consistent with past data:
Team Member Competency Is Critical to Your Startup
Most people think that the Peter Principle (employee rises to his level of incompetence) only applies to large organizations. Let me assure you that it is also alive and well within startups.
Making Each Customer Feel Special
In the dictionary, “special” is defined as “better, greater or otherwise different from what is usual.” In business, it is so important to make sure each customer feels special, as this generates a great competitive edge.
Do You Need an Attorney on Staff?
Most new companies seek outside legal help in their early stages, but all businesses that grow to a certain size will one day have to consider whether to hire an in-house attorney or continue to rely on contractual legal advice.
Are Your Workers Educated Enough?
As a small business owner, you no doubt hope to hire the most knowledgeable, competent, and dependable employees that your personnel budget will allow. However, how important is it to you that your employees all be college graduates?
How Small Offices Can Improve Organization
It goes without saying that an organized office is a more efficient and proactive one. No matter the size of your workplace, it will always operate more effectively when everything has its place, and there are clear processes in practice.
Is Your Mindset Keeping Your Startup from Success?
One thing I’ve noticed about all the great business leaders I’ve known is that none of them made excuses. They didn’t say, “I did the best I could” or “I guess luck wasn’t on my side today.” They took responsibility for the problem, identified a solution, and focused on improvement.
Minimizing Small Business Risks: What Every Owner Can Do
If you own or operate a small business, it’s important to minimize the risks you, your customers, and your employees may face during the course of each business day.
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