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Team Member Competency Is Critical to Your Startup
Most people think that the Peter Principle (employee rises to his level of incompetence) only applies to large organizations. Let me assure you that it is also alive and well within startups.
How Small Offices Can Improve Organization
It goes without saying that an organized office is a more efficient and proactive one. No matter the size of your workplace, it will always operate more effectively when everything has its place, and there are clear processes in practice.
Are Your Workers Educated Enough?
As a small business owner, you no doubt hope to hire the most knowledgeable, competent, and dependable employees that your personnel budget will allow. However, how important is it to you that your employees all be college graduates?
Is Your Mindset Keeping Your Startup from Success?
One thing I’ve noticed about all the great business leaders I’ve known is that none of them made excuses. They didn’t say, “I did the best I could” or “I guess luck wasn’t on my side today.” They took responsibility for the problem, identified a solution, and focused on improvement.
Minimizing Small Business Risks: What Every Owner Can Do
If you own or operate a small business, it’s important to minimize the risks you, your customers, and your employees may face during the course of each business day.
How to Hire Your Next “Perfect Attitude” Employee
Hiring the right people is one of the most important parts of running a business. Think about it: Employees shoulder a lot of the responsibility for the success of their employers, so it pays to find someone who fits the bill from the very start.
How to Save Time on Important Business Documents
Paperwork is often the bane of business operations, yet it is an integral part of the day-to-day administration involved with running a company. From contracts to applications, there is no room for error when it comes to completing these documents—rushing in order to fill quotas is definitely out of the question.
Digital Customer Service: Opportunity to Connect with Customers
As technology keeps advancing, the gap between in-person customer service and the online customer experience is closing. While there is still no substitute for the personal experience that comes from dealing with another human being, some websites are employing very personalized tactics.
Be Prepared: 6 Details That Can Shut Down a Small Business
Whether your business is in its first year, or going strong and turning a consistent profit, here are six details to keep an eye on. Overlooking these business aspects can cause financial hardship, decrease your profits, or even lead to having to close your doors permanently.
The Only Way Great Change Happens
Here are some symptoms that show you need to change what you are doing. Each of these foreshadowed a major shift in our business direction, strategy and outcomes.
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