Run and Grow
7 Things NOT to Do When Managing External Customers
“Without customers, your [small] business would not exist. It’s that simple. Your business success and longevity depend on acquiring and retaining its target customers. You can’t do so without developing and maintaining a customer-centric mindset.” (Beyond…
Lights-Out Manufacturing: Future Fantasy or Good Business?
“Naturally, Man should want to stand on his own two feet … but how can he when his own machines cut the ground out from under him?” So states the teaser for Philip K. Dick’s…
How to Grow Your Business While Making a Difference
This year, the media has unearthed a lot of unscrupulous and unethical business tactics by large corporate entities and household names many of us know. This is alarming, and it also raises the question: is…
5 Reasons to Offer Your Newly Hired Employees a Pre-cation
You may be staring blankly at your screen, wondering what a “pre-cation” is. The simple answer is that it’s a paid vacation you provide to your new employees before they actually join your team. That’s…
Your Customers Are Telling You, “WIW WIW WIW!”
Customer empowerment is moving so fast nowadays that many of us are running to just catch up. Yet if we don’t or can’t, it is a sure thing that someone else will. Blame the Internet…
4 Human Resources Headaches to Approach with Caution
Human Resources (HR) professionals play a critical role in keeping companies legally compliant with state and federal regulations. Being an HR professional means addressing difficult problems that must be carefully handled and resolved. Hiring Discrimination…
How Much Should You Pay Your Creative or Tech Professional?
Digital Creative Marketing Professionals are in a class of careers that didn’t really exist a decade ago. Sure, the internet was around, but there wasn’t really much in the way of social media and most…
Untapped Employee Talents are Buried Business Treasures
When you hire an employee, you focus on the skills which are necessary for that particular job. But that employee may have hidden talents which could help you take your business to the next level….
7 Critical Success Factors to Exceptional Customer Service
Employees report that one of the key factors that influence their level of engagement in their organization is how well the organization treats their customers. So treating your customers well will also have a corresponding positive…
7 Tricks to Transform Yourself from a Local Merchant into an International Marketer
A great example of a local merchant who started from the bottom in online merchandising is Jeff Bezos of Amazon.com, which has transformed into the biggest e-commerce website in the world today. Jeff started Amazon in…
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