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Leadership
Guiding Leadership Principles of Successful Entrepreneurship
No matter what type of business you’re in, there’s one thing that’s certain: the life of an entrepreneur is ridden with challenges. It is easy to get caught up in the rise and fall of the larger macroeconomic environment or the successes and failures of everyday life as a business owner.
Energy Saving Tips
There are a number of reasons for your business to pursue green initiatives. Not only will they save you money when it comes to overhead, but they will promote your company as a business that cares about the world it operates in…
Make Sure There’s a Real Person Behind Every Communication!
How many times have you received an e-mail or letter from a company or organization without an individual’s name at the bottom? You know… all that’s there is the organization’s name or a person’s title without a name.
How Not To Lead
As much as a business owner should focus on the right behaviors, it is also important to be aware of the wrong behaviors. With few ways to succeed in business and a thousand ways to mess up, evidence suggests that people are more likely to remember what you did wrong than what you did right.
Never Embarrass Your Employees
It takes a long time to build trust with your staff but not very long at all to tear it down. By far, the easiest way to lose the trust of your staff is to embarrass them.
Firing the Customer
In customer service, I firmly believe that there is a specific instance in which it is appropriate to fire the customer. This customer affects the morale and motivation of the employees and makes it impossible for them to deliver a great customer service experience.
Many Entrepreneurs Over-Think or Under-Think Issues
While technology and the Internet allow you to act and react more quickly than ever before, you need more than ever to consider decisions reflectively before making them. In addition to solving problems the right way, make sure you are solving the right problems.
Execution
During the first couple of years in business, you will constantly be challenged with the bicycle pedals of motivation and discipline. When motivation wanes, discipline must kick in to keep the bicycle moving. Some of the best leaders and managers in business don’t achieve peak results because they simply don’t execute the plan.