Communication
Communicating the Vision
Speaking with a client about an ongoing issue with his sales team, I brought up a particular concept. When he heard it, he loved it. He saw exactly how it applied to his situation. He…
Could Your Business Writing Use Work? 5 Tips for Brushing Up
When was the last time you thought about how you come across in your writing? Communication is key, but much of the time, you’re probably talking to colleagues face-to-face or over the phone. However, that…
Data Storytelling: Using Color for Emphasis
One of the first, and I would argue most important, things you learn as an analyst is that not everyone loves (or understands) data as much as you do. Whether it’s your first executive report…
Getting Feedback Wrong
We know feedback is important to our own personal development. It’s how we learn and grow, it’s how we improve. All high performers (or aspiring high performers) are constantly looking for feedback. Our people need…
4 Powerful Ways to Use the Art of Storytelling
I was in the middle of my presentation. Before me was a stadium full of people I barely knew. Then something happened. It is what all speakers dread. My slides disappeared from the big screen…
Killing the Conversation
Over the past couple of days, I’ve participated—at a distance—in an interesting conversation. Let me clarify, the conversation was interesting, but the dynamic of the conversation and what destroyed it was more interesting. To provide…
6 Questions You Need to Answer Before Creating Your Change Communication Plan
When communicating change—especially big, complicated change—would you fire off a few emails and cross your fingers that employees understand what to do? Inspiring confidence in a change and motivating employees to take action is tough…
10 Leadership Communication Tips to Build Employee Engagement
According to a fairly recent study conducted by the Gallup Business Journal, only a mere 30% of employees in the US are actively engaged in their jobs. Now, with this in mind, it’s no wonder…
Fewer Words, Greater Effect
I have a good business friend, an experienced manager and teacher with a Harvard MBA, whose deep thinking creativity and intelligence are admired by many. But he dilutes his effectiveness with wordy PowerPoint presentations. It…
5 Tips for Effective Communication in Your Small Business
In business, if you fail to communicate, you fail. And the special difficulty in small business is that you’re required to be an effective communicator in a wide variety of settings to a diverse group…
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