Communication

The UPS Store and Inc. Magazine Salute Small Businesses with a National Pitch Off Contest

SAN DIEGO, April 3, 2018 –The UPS Store, Inc. together with Inc. Magazine, invite entrepreneurs and small business owners from across the country to enter the Small Biz Salute Pitch Off, a contest that will…

Communicating Your Vision Clearly to the People Who Matter

It isn’t enough to come up with a kickass vision for your organization or business idea. One other important piece of the puzzle is being able to communicate your vision clearly and effectively to the…

6 Clear-Cut Reasons to Learn Chinese

China has one of the biggest world economies and it has continued to grow in recent years. This makes China a crucial player in the business world. For example, Mark Zuckerberg has recently showed off…

Would You Say It If…

Social media has allowed us to connect and converse with those who we might otherwise never have had the opportunity. It creates the context for democratizing influence, giving voice to individuals on a mass basis….

Silence Kills

I had to call United’s 800-number the other day to change an existing ticket. At each step of modifying my ticket, the customer service rep would have to key in some data and then there…

There Will Be Some Tethering

Imagine sitting in your dentist’s chair, the sharp end of a blade hovering just above your face, mere inches away from making contact. At that moment you hear the dentist utter the following five words:…

Communicating the Vision

Speaking with a client about an ongoing issue with his sales team, I brought up a particular concept. When he heard it, he loved it. He saw exactly how it applied to his situation. He…

Could Your Business Writing Use Work? 5 Tips for Brushing Up

When was the last time you thought about how you come across in your writing? Communication is key, but much of the time, you’re probably talking to colleagues face-to-face or over the phone. However, that…

Data Storytelling: Using Color for Emphasis

One of the first, and I would argue most important, things you learn as an analyst is that not everyone loves (or understands) data as much as you do. Whether it’s your first executive report…

Getting Feedback Wrong

We know feedback is important to our own personal development. It’s how we learn and grow, it’s how we improve. All high performers (or aspiring high performers) are constantly looking for feedback. Our people need…

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