What If My Restaurant Has Bad Yelp Reviews?
Like any small business, restaurants are not immune to a bad Yelp review here and there. In fact, when it comes to Yelp, restaurants are the most prone to either side of the spectrum.
Read More How to Increase Employee Satisfaction for the Long Haul
Professor Alex Edmans of The Wharton School of the University of Pennsylvania discovered that businesses with high levels of employee satisfaction perform better than those without.
Read More 10 Business Courses You May Have Missed in School
I’m sure that every one of us who has been out in the business world for a few years can look back with perfect hindsight and name a few college courses that we should have taken.
Read More Why Remote DBA is an Attractive Outsourcing Option
Because of today’s economic slowdown, IT managers are being more than careful with their budgets. Any IT professional is constantly looking for ways to improve efficiency in their organizations.
Read More Preventing Workplace Harassment in Small Business Settings
Workplace harassment is far more than annoying; it can be illegal and costly. An environment with aggressive behavior, repeated humiliation, or offensive remarks will result in low employee morale, decreased productivity, and high employee turnover.
Read More Everything You Need to Know About Doing Business with Cuba
For a global company, Cuba represents an enticing business opportunity. Thinking of taking advantage of the opportunity to do business in Cuba? Here’s a complete guide to what you need to know.
Read More How to Know if Borrowing is Right for Your Business
Big bank lending to small businesses is increasing. In addition to traditional loans, you may find yourself receiving unsolicited credit card offers from major banks.
Read More How to Instill Great Customer Service Habits in Your Staff
Customer satisfaction starts with your staff. These are the people who interact with your customers on a daily basis and are directly responsible for keeping your loyal customers, well, loyal.
Read More How Your Brand is Sucking the Life Out of Your Business
It is almost without exception that business people assume that a brand doesn’t extend much beyond the visual elements. Most think your brand is your logo and marketing materials.
Read More Goals vs. Outcomes: You’re Confusing Them and It Matters, A LOT!
Often times there are consistencies between goals and outcomes that tell a deeper story. This, in turn, can help identify the real goal behind all the outcomes you’re going after.
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