Angel Investment Red Flags
Last week at an angel investment meeting one of our group members asked whether anybody had a list of red flag problems that would immediately eliminate a startup from consideration by angel investors. That seemed like a good idea to me then. And over the weekend somebody asked a similar question in Quora: what are some…
Read More30 Proven Tips for Building Trust & Rapport with Clients
Twice a year we invite our clients to share their thoughts on how we’re doing and where we can improve as a company via a Net Promoter Score Survey. In our most recent survey, clients rated us 186% (or 41 points) higher than industry average. There’s no better feeling than seeing feedback like this: As consultants, trust is…
Read MoreWhat a Natural Disaster Could Mean for Your Business
Every year hurricanes do massive damage to the United States economy and cost the world an average of $300 billion. The damage is not simply limited to the cost of repairing homes, infrastructure, and other buildings. There are also huge intangible costs suffered by individuals and companies who are unable to produce their usual revenue…
Read MoreCompany Design: How to Style Your Office to Impress
Your interest in this topic shows you care about your corporate image. You know that office design impacts how your business is perceived. Taking steps to polish your workplace is fun! Here are five ways to make your office shine. 1. Extend a Warm Welcome to Visitors When a client arrives at your building, the…
Read MoreYour Visuals Need Your Attention
No matter what kind of marketing we’re producing, it seems like we give most of our time and attention to the words. We agonize over the messaging and each and every syllable. And rightly so—they’re all very important. But for some reason, we don’t give our visuals anywhere near as much attention. That’s a huge…
Read More4 Low-Cost Benefits That Majorly Boost Employee Happiness
Does your company offer free snacks in the lunchroom, long out-of-office lunch breaks, and gift cards to local restaurants as productivity rewards? If you answered yes, but can’t figure out why your employees are still dragging through the day without energy, enthusiasm or focus, then you might be interested to learn that those practices do…
Read MoreDigital Customer Service or a Human Touch?
Much of current investment in customer service is focused on expanding capabilities in digital service channels and artificial intelligence. Recent customer service studies, however, have illustrated the need to focus on the human element of customer service. Read on to find out the important findings of these studies. Accenture Strategy’s Global Customer Pulse Research found that 88%…
Read MoreHow to Successfully Deal with Workplace Fatigue
There’s no question that worker training programs are a sound investment. The only question is what elements should be included to provide the most benefits to employees while increasing company profits. Advances in modern technology have increased the pace of life while blurring the lines between personal and professional lives. That’s why an important element…
Read MoreSocial Media Sensation: 3 Common Strategies to Improve Your Company Image
If customers don’t trust your company or don’t like something about your brand, they aren’t going to want to buy its products or services. Therefore, it is important as a business owner to make sure that your brand is seen in a positive light at all times. Let’s look at three ways to improve your…
Read MoreHow to Do Your Own Franchise Research Before Buying
When buying a franchise, you want to be absolutely sure that the brand you buy into is the right fit for you. Sure, a franchisor will make its business look new and shiny in an effort to attract more franchisees, but you’ve got to see past that to make sure that not only is the company…
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