Get a Call Back with the Alien Message
Over the past few weeks we have posted several articles on why you should return to using the your Smartphone’s calling feature to actually make a phone call rather than only texting or reaching out on Facebook. There was one article on leaving a great voicemail message so that you get a call back and overcoming phone phobia as well. So…
Read More7 Simple Tips for Better Focus During the Day
Thanks to the millions of distractions provided by work, the internet, social media, and your personal life, we now struggle with everything from safe driving to completing a simple task to remembering something important, according to CNN. However, that does not mean that distraction needs to dominate your days. If you could benefit from greater…
Read More7 Partner Relationships That Can Kill a Good Startup
Most entrepreneurs who start a company alone soon come to the conclusion that two heads are better than one – someone to share the workload, the hard decisions, and the costs. In a moment of crisis, you may be tempted to take on the first person expressing interest as a co-founder. This would be a…
Read More3 Things Women Need to Know When Starting Their Own Business
You have an idea and it’s a good one. You can envision what every day will look like as you execute on your idea. You’re confident and ready to take the plunge. For women, there’s more opportunity than ever before but before you open for business, here are three things you need to think about:…
Read MoreLeadership Skills: 5 Key Ingredients of Courageous Leaders
A great leader knows how to get the best out of their people. Through strong, clear guidance, they enable others to walk tall and achieve success in many ways. Courageous leaders are inspirational. That isn’t their ambition. It’s simply a positive by-product of their character and powerful work ethic. By following the example a good…
Read More6 Questions You Need to Answer Before Creating Your Change Communication Plan
When communicating change—especially big, complicated change—would you fire off a few emails and cross your fingers that employees understand what to do? Inspiring confidence in a change and motivating employees to take action is tough work. It requires a change communication plan that will help you manage your efforts and set expectations for key stakeholders.…
Read MoreMVP: What It Is and Why It Matters
Minimum Viable Product (MVP), if we ask our trusted friend Techopedia, it is defined as “The version of a new product a team uses to collect the maximum amount of validated learning about customers with the least effort.” The term first came about in the early 2000s thanks to SyncDev CEO Frank Robinson. It then gained viral traction…
Read MoreBut Can I Trust You?
I can’t guess how many times I’ve written about trust over the past ten years. I’ve talked about the importance of the know • like • trust model, I’ve discussed the connection between trust and a brand’s equity and I’ve explored the role of trust in shortening the sales cycle. Suffice it to say, trust…
Read More6 Ways to Think Outside the Box for Customer Service
Small business owners have to be mindful of their customers. If they provide poor customer service, they will lose valuable business. If they neglect them, they will lose customers. If the customers are satisfied but are not acknowledged, owners will never know how they could improve their service. Thus, business owners must constantly find new…
Read More4 Legitimate Reasons to Fire a Toxic Client
Business ventures are a give-and-take experience. Having a healthy relationship with your clients is necessary for your business to succeed. There’s the key word: “healthy.” Both you and your client have to establish a healthy relationship on both sides. Obviously you and your client have separate goals, but the end result you want is to…
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