The Best Practices for Modern Accounting
Accounting for a business is more complicated than just subtracting your expenses from your revenue. There are so many things to consider and monitor, which makes it a necessity for business owners to take advantage of all of the modern best practices for accounting.
Read More What’s Inconvenient Customer Service Costing You?
Avaya this week announced the results of a Customer Effort Impact Survey that highlights how the amount of work a customer exerts to obtain service affects business priorities of revenue and market growth, brand loyalty, and operational margins.
Read More How to Turn Your Customers into Company Evangelists
Ever wonder how companies like Apple are able to get its customers to advertise for them? That company has some of the most enthusiastic users on the planet. Apple’s secret? Education.
Read More Never Embarrass Your Employees
It takes a long time to build trust with your staff but not very long at all to tear it down. By far, the easiest way to lose the trust of your staff is to embarrass them.
Read More Firing the Customer
In customer service, I firmly believe that there is a specific instance in which it is appropriate to fire the customer. This customer affects the morale and motivation of the employees and makes it impossible for them to deliver a great customer service experience.
Read More How to Start That Online Business You’ve Been Thinking About
Is this the year you will finally launch that brilliant new business idea? It’s a good time to start—never before has it been easier or cheaper to build your own Web-based business. Technology has come a long way in the last few years in making tools for building sites more accessible to everyone (not just technologists).
Read More What Kind of Info Should Your Invoices Include?
If you own or manage a small business, invoices are essential to keeping your business running smoothly. By providing your customers an uncomplicated, concise invoice that spells out the products provided or services rendered, you will reduce confusion and head off any potential conflicts about your business transactions.
Read More Where to Place Cameras in Your Business
In order to get the most from your Video Surveillance System, it is important that you position each camera properly to obtain the optimum benefit. This will allow you to obtain a greater ROI for expense of installing your system.
Read More Help Wanted! How to Find a Mentor to Help You Drive Your Business
For the June 29 Success Saturday event, Fran Tarkenton met with Mark Dobosz, President of the SCORE Foundation, at National Small Business Week in Washington, D.C. At an event focused on celebrating entrepreneurs and giving them the best chance to succeed, Fran and Mark discussed…
Read More Outsourcing Payroll vs. Doing It In-House
When you first started your business, doing the payroll was pretty easy. You paid yourself and maybe one or two employees. You could do the whole shebang in a couple of hours using desktop PC software. Now, though, your company has grown.
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