Posts Tagged ‘Understanding Customers’
Do Your Customers Feel Heard?
We are driven to pitch our products and solutions. Our questioning and discovery strategies each have an agenda, we seek answers that enable us to pitch. We have presentations focusing on us, our products, our companies and how great we are. We have closing strategies focused on getting the order. Somehow, our customers are lost in…
Read MoreHow to Talk to Customers 101
As sellers, our job is to talk to customers. But apparently we do a very bad job at it. Research report after research report say the same things: The majority of customers prefer a rep-free buying experience. Over 83% (and climbing) prefer to learn about products/solutions without involving a seller. For those that do involve…
Read More9 Effective Ways To Grow Your Client Base
You can’t just sit back and wait for clients to come to you – especially if you’re a new business. You need to be proactive in order to get noticed and attract clients. Here Are Some Effective Ways To Grow Your Client Base Online: Use social media effectively Social media is a powerful tool that…
Read More5 New Rules For Getting Customers To Advocate For You
Have you noticed that more companies beg you to participate in their business today? It started with an email survey on your last stay at their hotel, but now includes requests for online product reviews, to social media input on the design of future products. They do it because engaged customers become loyal advocates and…
Read More8 Secrets to Swifter Business Growth
Pexels – CCO Licence When it comes to business there is never any one guaranteed path that you can follow to success, but you can vastly increase your chances of growing your company as quickly as possible by following these important startup tips… Hire the best employees It should almost go without saying that the…
Read MorePeople, Not Products, Are the Key to Your Success
After two successful careers as a small business owner in both the Martial Arts/Fitness Industries and currently in the Financial Services Industries, I can say with a high degree of certainty that these two industries are far more similar than most may think. How can that be you ask? One industry gets the clients sweating,…
Read MoreHow to Transform Unhappy Customers Into Fans
A dissatisfied customer is a liability. (We can all think of a situation where an unhappy customer turned into a risk for our business.) But what’s most interesting about these customers is that they can actually be turned into assets for your brand. All it takes is an intentional approach that pushes all of the…
Read More5 Easy Ways to Really Connect With Your Customers
Image by StartupStockPhotos from Pixabay Your customers are the backbone of your business. You and your team of employees exist because of them, your products are there for them, and that is why you need to strengthen your relationship with them. Still, many business owners make the mistake of reaching out to their customers only…
Read More6 Important Tips For Connecting With Your Customers
Finding ways to connect with customers will help you build your customer base and your relationships with your existing customers. You need to build trust with your customers and make sure your customer service and website are always available for customers to access. Here are six tips for connecting with your customers. 1. Refine Your…
Read MoreIs Sales the Most Important Department in an Organization?
A business has many departments that need to work together for it to succeed. It is difficult to rank the various departments by importance, but the sales department is one that no business can do without. To put it simply, if your company does not make any sales, it will fail. That is how important…
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