7 Handy Apps for Team Collaboration

Team collaboration is critical in the success of any organization. As more organizations are outsourcing employees, team collaboration is getting more challenging and complex. Big organizations spend a large chunk of their budget on systems and processes to improve work collaboration. Small business don’t have those kinds of resources, however. So, if you’re a startup…

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8 Expert Hiring Tips to Unlock Your Team’s Potential

Because employees of small businesses often wear multiple hats, finding the right hire can be essential. Before you set up your first interview, here are some tips on finding the right candidate for your new position. Know What You Want. Take the time to compile a list of daily duties and skills that really get…

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5 Quick Tips to Increase Team Performance

Increasing team performance is a common goal. There is always room for improvement and leaders are always trying to get more out of their team. Increasing performance is particularly important when leaders are new to an organization, have moved to a new department in a leadership role or have just assembled a new team for…

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Understand the Subtle Signs of Employee Disgruntlement

As a manager, lack of engagement is one of the greatest telltale signs there’s a dissatisfied employee in your midst. Your management style may be a contributing factor or the triggers may be for reasons far more complex or widespread. How can you tell when employees are disgruntled? Engagement is key Ideally, successful managers carry…

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Strong Cultures Welcome Dissent

In Adam Grant’s fantastic (like, “beyond-words fantastic”) new book, Originals: How Non-Conformists Move The World, Chapter 7 includes the story of Ray Dalio, billionaire founder of the venerable investment firm, Bridgewater Associates. I was excited to see that. In one of my books I quoted Mr. Dalio, as much a philosopher as a successful business person, as saying, “I believe that the…

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Adding Team Building Value to Your Next Staff Conference

More and more organizations are looking at ways to incorporate fun and social team building activities into their staff conference programs. A great recent example and showcase of how this can be done effectively was with a long-time client of ours in Epic Pharmacy. Here are some insights from this example into combining a staff…

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Kingmakers Instead of Kings

“Great leaders and top-producing salespeople develop tremendous influence because they focus their actions on looking out for the other person’s interests and serving their needs. They prefer to give the credit away rather than take it for themselves. Rather than aspire to be kings, they seek to be kingmakers. They are constantly on the lookout for ways they…

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Why Communication is the Most Important Skill You’ll Ever Have

We all know the importance of hard work and skill. Honestly, communication is more vital than either. It’s THE key to success, both in business and in life. When I was younger, my parents would drill me on the importance of hard work. Through determination and perseverance, they told me, I could accomplish just about…

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One Bad Apple Can Really Stink Up Your Business

Small businesses typically morph into family-like environments. The small team gets to know each other well and often they become social friends as well as co-workers. That’s fine as long as things are going smoothly. But when one employee isn’t performing or doesn’t get along with the rest of the team, the effect can be…

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Is Some Revenue Better Than No Revenue?

The knee jerk reaction to the question, “Is some revenue better than no revenue,” is probably a resounding, Duuuuhhhhhh, well why wouldn’t it be??! But let me provide a little context. I just had an exchange with a reader commenting on a post I wrote a couple of years ago, We Can’t Ignore Poor Performers! One…

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