Posts Tagged ‘Solving Problems’
5 Things to Keep in Mind When Hiring a Database Administrator
Do you already have a database set up, or have you simply written down a list of things you wish your database would do? Deciding on the type of DBA you need is the first step.
Read More Entrepreneurial Lessons from Detroit
Guaranteed lifelong employment and the comfortable pensions enjoyed by our parents and grandparents are rapidly becoming a thing of the past. The once-risky path of entrepreneurship seems increasingly less fraught with peril when compared with the ever-present prospect of layoffs faced by regular employees.
Read More What To Do When a Disgruntled Employee Has Access to Important Info
Dealing with a disgruntled employee is never a fun experience, and there are steps that need to be taken to ensure that no confidential information finds its way into the wrong hands.
Read More 5 Steps to Customer Service Glory
Sadly, the personal touch customers want—and deserve—is often lost in the daily grind of doing business, especially in larger companies. Too often the leaders do not model the very behaviors they expect from their teams.
Read More Do You Trust Your People Enough to Let Them Think?
It’s odd, we interview people, anxious to hire the best and the brightest. Those people that have the proven track records, skills and experience to perform at the highest levels.
Read More Laithwaites Wines Takes a Page from Amazon
One easy way to find ideas for improving your business is to study dominant businesses in other markets. Many times you can adopt a strategy or technique and apply it directly to your own business.
Read More No More Hidden Agendas in Networking!
Hidden agendas have no place in Face-to-Face (F2F) networking. They’re false and are always found out. They waste people’s time and seriously undermine the whole concept of a reciprocal networking relationship.
Read More Who Let Murphy Invent That Law, Anyway?
We all know Murphy’s Law: “Anything that can go wrong, will go wrong.” And in business, it’s true—especially in a new startup business.
Read More Customer Service Apology is Stronger with a Personal Touch
The personal touch can make all the difference. It is often unexpected, and always appreciated. You may not be able to drive to a customer’s office to personally apologize, but you can write a personal thank you note.
Read More The Secret of Selling Need Not Be a Secret
I’ve often said that, at it’s very essence, selling was about finding out what people wanted, and simply helping them to get it. When you see selling in that light, it’s so much easier and more fulfilling.
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