Hire for the Soft Skills

Remember a few years ago when it was simple to hire? There were so many people that had been displaced by the recession that finding a qualified and available candidate was a piece of cake. That is definitely not the case today. The employee shortage is real and in certain sectors, it’s a serious crisis.…

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Job Interview Tips: What Not to Say in a Job Interview

Interviewing is hard. It’s even more difficult when you take into consideration different industry needs and types of questions that can be asked, as well as different answers each employer wants. In 2017, Seer brought on board 58 new hires, but we saw more than 2,000 applications come through the door. According to FitSmallBusiness, this wasn’t surprising. 42…

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10 Body Language Signals to Watch for in Every Interview

Interviews are hard. Misjudging a candidate could mean the loss of skills vital to your company or possibly hiring the wrong person. And with an average price tag of $4,000 to simply recruit, hire and train someone, interviewing skills involve more than simply asking the right questions. Now more than ever, interviewers must also be able to…

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Before Extending a Job Offer, Look at These 5 Traits

When building your team, there is nothing more important than hiring someone who not only is good at what they do but who is also going to mesh well with both the rest of your employees and your clients/customers. A business is nothing without its employees. And in my 14 years of owning a business,…

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3 Instant Ways to Improve Customer Experience

Customer experience (CX) is one of the biggest factors in determining a company’s success. CX can refer to any experience a customer has with your company, be it on the phone, online, or in person. The CX you provide to clients will make or break your business moving forward. Help Scout reports that “91% of…

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3 Effective Ways to Fight Employee Burnout by Onboarding Correctly

In a survey of 614 HR leaders, conducted by Kronos Incorporated and Future Workplace, 87 percent of respondents cited improving employee retention as a critical priority in the face of burnout. “Employee burnout has reached epidemic proportions,” says Charlie DeWitt, vice president of business development at Kronos. “While many organizations take steps to manage employee…

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How to Prepare Yourself for the Cost of Employees

You’ve run the numbers and you know how much you can pay your new hire — but did you know that standard wages and salaries only represent approximately 70% of the total costs of compensation for each employee? The other 30% comes from benefits like paid time off, health insurance and retirement plans. And this is just the breakdown…

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Onboarding for a New Job Role

You’ve done it! You identified a need for a new role at your company, created the job description, went through the hiring process, and found the perfect candidate to step into the role. Your work is done. Or is it? Any new hire requires some personal attention to make sure they settle into their new…

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