Posts Tagged ‘Feedback’
Leadership Skills: How to Provide Corrective Direction
When discussing the “How to’s” of building an engaged culture, we hear lots of talk about “reinforcing the positive” and “catching people doing things right,” but what happens when people are doing things wrong and we need to provide corrective direction? Specific steps need to take place to get the person moving in the proper…
Read More5 Tips for Giving Constructive Feedback to Your Employees
Many managers cringe at the mention of giving feedback to their employees—most of them are usually trained to lead teams or manage resources, not give constructive feedback. This is a serious mistake that can cost a lot in the daily operation of a company. Managers who don’t know how to provide feedback to their employees…
Read More5 Simple Steps to Executing the Plan
It is all about execution. Waiting over a year to see results is too long, since your chance of mid-course correction is greatly reduced. To make the point, Harvard’s Robert Kaplan believes that less than 10% of corporate strategies are effectively executed. Ouch!
Read More How to Launch Your MVP Faster and Smarter
The concept of the MVP has been well-defined by those much smarter than myself, but the application of its principles has only been loosely upheld.
Read More How to Ruin a Great Customer Experience
It seems really ironic that organizations can take a great customer experience and convert it to an awful experience just by asking you about your customer experience. I wonder who talks to the customer experience experts to tell them about the experiences they create?
Read More Speak Up!
You need to communicate more. The people you work with and the ones who work for you want information, they want feedback. They don’t want to be left in the dark.
Read More How to Build a Culture of Trust
As a business owner, you have to see yourself as the quarterback. Engage with all employees — not just your “star players” — and work to build a trusting team. Your company’s success is built on this foundation of mutual trust.
Read More A New Way to Find Out Exactly What Your Users Are Thinking
One of the biggest startup-related lessons I’ve learned over the past year is that user feedback is essential to creating a successful startup. Too many entrepreneurs fall in love with their idea and end up spending thousands of hours developing a product that, in the end, doesn’t actually fit their customers’ needs.
Read More How the Internet Has Shifted Commerce into High Gear
With eCommerce sales on track for a 20% growth up to $1.5 trillion in 2014, it’s safe to say that the Internet has revolutionized the way we do business. Through the power of the web, a small business owner can reach entire countries, or, with the right logistics, the entire planet, using a single website.
Read More Where Do Leaders Come From?
If you want to grow your business, you must grow your people. In the small and mid-sized companies that I work with, there is—not always, but more times than not—a sizable gap between the CEO and his or her direct reports. It’s not a skill gap. It’s a leadership gap.
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