How to Be a Great Leader in Just Two Steps

When you start your own business, you have leadership thrust upon you, whether you’re ready for it or not, and I’ve seen plenty of people who have never even led a team, let alone a business, completely transform in taking on that responsibility and rise to the occasion.
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How Adam Silver Aced His First Leadership Test

Adam Silver worked for the NBA for 22 years before becoming commissioner of the league this February. But he was only the man in charge for less than 3 months before he was faced with one of the biggest crises I’ve seen in professional sports. And he aced the test.
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Selling Against the Odds

Traveling salesmen used to get people to handle their merchandise so they could fully appreciate their unique qualities. Human nature being what it is, once a customer had the product in their hands, they were much less likely to give it back.
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To Hire or Not to Hire?

Adding employees not only allows for you to expand your business and cast a wider net for your products or services, but also allows for improved efficiency and a more well-rounded business overall.
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Collaborative Decision-Making on Startup Teams

Decision-making on startup teams presents no shortage of potential pitfalls. Decisions may take forever to make. Or team members grow frustrated when they are left out of the process of making a decision. Or decisions are made but not executed and then get revisited. Sound familiar?
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What Makes a Sticky Customer?

There has been some interesting research completed recently which needs to be reported. One of the key findings was that the most important factor in getting customers to return to your site or company or business was identified as “decision simplicity.”
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