Posts Tagged ‘Customer Engagement’
How Customer Feedback Inspired Positive Change: Success Stories
Positive change in your organization can be generated just as effectively from customer feedback as from within your ranks. This article delves into concrete examples of how businesses turned customer insights into groundbreaking improvements. Gain expert-driven strategies to revolutionize your company’s approach to client feedback and foster meaningful change. Recurring Appointment Feature Enhances Efficiency One…
Read MoreTop Reasons Why Customers Leave Your Small Business
I was recently hired as a keynote speaker to talk to a group of financial advisors about client service. One of the topics of the meeting was a discussion about why a client would leave. The most obvious reason might be that the financial advisor gave bad advice, and the client lost money. But let’s…
Read MoreUnderstanding How Customer Feedback Helps in Refining Product Strategy
Product strategy serves as the foundation of any successful business as well as a guide for decisions about what products to create, how to design them, and how to deliver them effectively to your target market. This high-level plan shapes the instructions that your business presents to product design services providers and the standards against…
Read MorePower Up Your Small Business With EV Charging Infrastructure
In today’s dynamic business landscape, small businesses must stay ahead of the curve to remain competitive. One trend gaining global momentum is the integration of electric vehicle (EV) charging stations into business premises. It’s not just about meeting the needs of a small percentage of your customers today; it’s about embracing sustainability and technology to…
Read More6 Tips for Selling Your Products at a Farmers Market
Farmers markets are gathering places for farmers, artisans, and vendors to offer their products to local citizens. They have become a staple of the season and are a huge growth opportunity for any business owner. However, standing out in a place full of high-quality goods requires strategy and effort. Here are six tips on selling…
Read More4 Reasons to Add a Contact Form to Your Website
If you have a website, it’s important to have a way for your visitors to contact you. While providing an email address may suffice, it’s beneficial to go one step further by adding a contact form to your website. Read on to explore four reasons to add a contact form to your website. Convenience for Your…
Read MoreHow to Boost Your Sales: 5 Tips
If your business is looking to boost its sales in the next few months and sustain this boost for the long haul, you have come to the right place. This guide will share the best unique tips to help turn around your business sales. Photo by PhotoMIX Company Perform market research The best way your business…
Read MoreFive Reasons Why You Should Integrate CTI with Dynamics CRM
The integration of Computer Telephony Integration (CTI) with Dynamics 365 CRM provides businesses with a solution to streamline their customer interactions. CTI enables businesses to manage and track their customer communication efficiently, eliminate manual processes, and enhance the overall customer experience. In this blog, we will discuss the five reasons why businesses should integrate CTI…
Read MoreWant To Deliver Better Customer Service? Follow These Tips
It has been said that excellent customer service can either make or break a company. Perfecting the optimal service to customers for your consumers, on the other hand, takes time and effort. Customers will find out if your customer service is unhelpful, inconsistent, or rarely responds, even if you have a superb service or product.…
Read MoreYearning To Be Unemployed
Dave Kurlan went on a fascinating rant on LinkedIn. You should watch it. But his rant provoked me into making a confession. For years, I’ve had a desire to be unemployed—that is to work myself out of my current job. Let me be clear, I love working, I can’t ever imagine not working. I’m fortunate to…
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