Posts Tagged ‘Communication’
How to Write a Sales Script That Won’t Annoy Your Customers
Sales scripts get a pretty bad rap because they are so closely related to cold calling, and cold calling is annoying. But these scripts can actually be pretty useful, as long as they’re written and used the right way.
Read More Last Impressions
So many businesses go out of their way to make sure their first impressions are great but forget how important last impressions are. Last impressions are how customers decide if they will continue doing business with you, so I think last impressions are more important than first impressions in many ways.
Read More Opportunities Knock Unexpectedly
One doesn’t always have to be in a formal networking situation to be able to network. You don’t always need an after-work event to learn about the people around you. Opportunities present themselves on a regular and daily basis.
Read More 5 Steps to Deal with Business Downtime
Unexpected downtime can happen at any time and accidents happen, though we should note that they should always try to be mitigated. Firstly, as it says on the back of the Hitchhikers Guide to the Galaxy, “Don’t panic.”
Read More Managing Your Business From Across the Globe
Our business is all about being virtual. The first hints of the virtual possibilities came long before remote work was the norm. I would get instant messages from colleagues who were in the same building or even the office next to mine!
Read More How to See More Productive Smiles at Work
Most companies seem to have done a number of different employee surveys that have generated lots of data about what is wrong, and then they have done nothing with the data.
Read More The #1 Way to Happy Customers and Amazing Brand Experiences
Are your business or nonprofit customers happy? Do they toot your horn and contribute to your revenue? If not, perhaps you need to analyze why. How consistent is your organization with its customer touchpoints?
Read More 5 Conversation Starters (That Aren’t About Sports!)
At best, falling back on sports talk shows your inability to find a topic that is inclusionary and that demonstrates your lack of interest in learning more about others in the group.
Read More Understanding the Customer
Depending on the industry and nature of your business, your target market can be categorized very narrowly toward a specific type of individual or generally as a wide scope of the general population.
Read More Clarity Trumps All in Content Marketing
In this world of misunderstandings, misconceptions, and misuse of words, nothing can compare to total and complete clarity in marketing content. Clarity literally trumps all.
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