Posts Tagged ‘Communication’
5 Reasons a Social Media Presence is Important for a Small Business
Why should SMBs have a social media presence? As humans, it is engrained in our DNA to make personal and emotional connections. Social media offers companies an opportunity to humanize the brand by providing customers with a forum for personal interaction with the people behind the brand.
Read More Leadership Lessons from Business and Sports Winners
In order to cope with such stressors and thrive amidst the hustle and bustle, a successful business leader should be equipped with certain skill sets.
Read More What to Do When Customers Don’t Pay
A few weeks ago, I received an email from a frantic new business owner. One of his clients—a very large company—had an outstanding invoice that was 90 days past due. Concerned and cash-strapped, he wanted to know what he should do.
Read More The Numbers Behind Face to Face Networking
Face to face socializing is a thing of the past. Or is it? Take a look at this infographic before you make up your mind.
Read More 10 Supervisor Mistakes—and How to Avoid Them
Supervisors are often the front line for shaping employee engagement and productivity as well as overseeing compliance with workplace policies like time tracking and leave of absence requests. Mishaps in these areas can create a lot of headaches for employers.
Read More 3 Things Every Startup Needs to Know
While working to attract your first customers (hopefully the first of many), you need to ensure your customer service approach is on the mark to retain those customers and strengthen those all-important B2C relationships. Here are three tips that every startup needs to know.
Read More The Evolution of Public Relations
The only industry changing more quickly than PR is the media, and the two are inextricably intertwined. Beyond the mechanics of how we communicate with audiences, the heart of good PR has been, and will be the same.
Read More 10 Skills an Entrepreneur Needs to Get Things Done
Getting things done effectively in a startup requires total individual and team accountability. You can’t afford excuses and multiple people doing the same job.
Read More What Call Volume Says About Your Sales Team
Call volume, or the number of dials made, is a top line measure of how your outbound prospecting team is doing. It is an indicator of each rep’s effort, not the caliber of their calls. But dials that lead to deals can only happen if your reps invest a lot of time into dialing.
Read More 8 Ways to Boost Employee Engagement
How many of your employees are engaged? How many are enthusiastic about their jobs? Happy and engaged employees tend to be more productive and committed to their work, which can ultimately help drive business success. In this Tip, we offer 8 best practices for improving employee engagement.
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