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Home / Archives for Artificial Intelligence

Artificial Intelligence

Ways That Cloud Communications Improve Customer Service

Nov 30, 2018 By Scott Resnick

Customer service is key in today’s business world. Customers these days have the power to do their own research to compare products and services online, so companies need a way to stand out beyond this. How an organization reacts to customers and how they build their customer relationships go a long way in leading to […]

Filed Under: Telecom Tagged With: Artificial Intelligence, Cloud Services, Communications, Customer Service

Use AI Strategically to Improve Your Marketing Model

Oct 23, 2018 By Bill Martin

It’s uncommon today to find a new technology in marketing that does not promote Artificial Intelligence (AI) in some fashion. Some people understand AI as the computer thinking and making business decisions based on gathered customer information and other relevant data. Other people think of AI as a form of intelligent being that could potentially […]

Filed Under: Marketing Innovations Tagged With: Artificial Intelligence, Marketing

Robots: The New Tech Trend Taking Off

Sep 11, 2018 By Andrew Deen

For a select group of early adopters, robots are making life safer and easier. They’ve emerged from labs walking, rolling and leaping on command. The term robot originated in 1921 from Czechoslovakian playwright Karel Capek’s play called (R.U.R) Rossum’s Universal Robots. It originated from the Czechoslovakian word for “forced labor.” The play left the public […]

Filed Under: Innovation Tagged With: Artificial Intelligence, Automation, Robotics, Technology

How AI is Helping to Reduce Waste in Digital Advertising

Aug 16, 2018 By Chad Pollitt

According to Chartbeat analytics, two out of three clicks on native advertising bounces in 15 seconds or less. From Facebook to Outbrain, it costs three times the cost of a click for a content marketer to get any meaningful engagement with their work. According to that same study, users who spend 15 seconds or more on […]

Filed Under: Advertising and Lead Generation Tagged With: Artificial Intelligence, Digital Marketing, Efficiency

Making the Case for AI as the Perfect Shield Against Security Threats

Aug 2, 2018 By Robert Kolaski

The world is digitally connected more than ever before. Businesses are making use of IT to boost their visibility, maintain a competitive edge and drive more revenue. However, the threat landscape is something else. Attacks have become complicated. The proliferated use of the internet has seen hackers who are now resorting to smart and hi-tech […]

Filed Under: Security Tagged With: Analytics, Artificial Intelligence, Security

Artificial Intelligence: Helpful or an Invasion of Privacy?

Jul 6, 2018 By Cam Secore

If you’ve watched The Matrix, Terminator or nearly any other sci-fi movie, then you probably know or at least understand the fear of robots invading our lives. In those worlds, the robotic overlords have guns and control us with an iron fist (pun intended). However, reality has shown that AI is far more deceptive than […]

Filed Under: Security Tagged With: Artificial Intelligence, Privacy

The Role of AI in Customer Experience

Jul 5, 2018 By Brian Wallace

Trends in the customer service space are showing that by the year 2020, the use of chatbots, a form of artificial intelligence, will skyrocket by 1000%. While 86% of consumers want to enhance the experience by keeping a person as an option and 88% of consumers think that live agents should just be more specialized […]

Filed Under: Customer Service Tagged With: Artificial Intelligence, Customer Experience, Infographics

Life After AI

Jun 27, 2018 By Brian Wallace

Artificial Intelligence has been moving into the workspace for some time now, and the shift to automation is expected to increase as time goes on. By 2033, almost half of U.S. jobs will be at risk of being automated. The major car manufacturers, shippers, and even journalism and healthcare work opportunities are being automated and […]

Filed Under: Innovation Tagged With: Artificial Intelligence, Infographics, Innovation, Technology

5 Marketing Technologies to Use in 2018

May 22, 2018 By Stephen Marshall

The realm of technology is one that is as dynamic as the wind that is constantly moving and is also frequently changing direction. Similarly, marketing trends change every year, which is the normal way that these technologies work. This dynamic serves two purposes. The first purpose of this dynamic is to keep everybody on their […]

Filed Under: Marketing Innovations Tagged With: Artificial Intelligence, Events, Marketing, Technology

Everything You Need to Know About Artificial Intelligence and Its Impact on Paid Media

May 7, 2018 By Chad Pollitt

This year I took on a couple of ambitious tasks. One was part of my professional development, to learn everything I could about artificial intelligence (AI) and marketing, and the other focused on annual native ad tech research, similar to what was presented here last year – the 2017 Native Advertising Technology Landscape. Little did I […]

Filed Under: Advertising and Lead Generation Tagged With: Advertising, Artificial Intelligence, Social Media

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