Running a business in today’s highly competitive market in the greater Houston, Texas and surrounding areas requires you to stay agile while paying attention to technology developments that can help your organization run more efficiently. Many Texas organizations have found that they can improve their bottom line and get more work out of their existing staff by deploying the latest in communications technology.
Chances are that you have limited time to review the basics of communications equipment and how they might integrate into your current setup. It is important to be able to rely on your telecommunications provider to guide you to make the right decision for your business. The team at Today’s Telecommunications Industries exclusively sells state-of-the-art phones from NEC, a well-respected, technologically advanced, multinational company.
NEC stands for Nippon Electrical Company. The company has been providing high quality equipment and service for more than 117 years now since its founding in Japan. Today, NEC maintains 9 laboratories around the world, where approximately 1,000 researchers continue to develop new and innovative telecommunications products.
Another reason why we only sell office phone systems from NEC is because it has been the leading manufacturer in global telephony shipments during the last 3 years. The global total market share for 2017 from NEC is 13.3%, ahead of all competitors, according to the latest figures up to the fourth quarter of 2017.
NEC’s Three Main Types of Phone Offerings
Industry leader Nippon Electrical Company currently offers three basic kinds of phones: desktop, wireless and soft phones. Here’s an overview of each type and their differences, so you can make a better determination of which would be best for your business.
A desktop phone is likely the one you and your team are most familiar with. Also referred to as a landline, it is a phone that connects to the network with a cable.
Traditional desktop phones are suitable for an environment where incoming calls are fairly limited and employees rarely need to move around while speaking to a customer, client or vendor. Of course, the trade-off is that you will not enjoy any of the benefits that come with wireless and soft phones. But if you run a fairly small business, a desktop solution might be your best option.
Wireless phones require no cabling, making them more versatile from the beginning when compared to desktop models. A mobile handset allows for many amenities, such as the ability to maintain a central directory of contacts. Wireless phone systems routinely include speakerphone capability. To protect your employees, a wireless phone setup with SOS alarm keys is ideal, since seconds count when there is an emergency.
Soft phones represent the latest in office phone systems. They’re ideal for a wide range of medium to large businesses, especially those that are looking to connect their mobile employees to the office as well as their customers.
If your organization has multiple branches in different cities, soft phones give you an efficient way to connect them all. You’ll wind up saving money on your telecommunications system.
What’s more, you can push your company’s desktop telephony onto the screens of employees’ Android and Apple smartphones for greater efficiency. Soft phones include such features as follow me (where an incoming call would first ring at the worker’s desk, then it will transfer to a mobile phone after a certain number of rings) and the ability to see which coworkers are currently available via the system. Soft phone setups typically include video calling capability and an easy way to set up teleconferences.
Getting the Most Out of Your New User-Friendly Office Phone System
To get the best return on your investment in office phone systems, it pays to go with a company that has a stellar reputation and a proven track record in developing state-of-the art telecommunications equipment, such as the team at NEC. Of course, it’s also best to work with customer service professionals who can provide you with expert advice and support for deploying your NEC system and getting the most out of it. Contact us today to get started.