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New Methods Hackers Use to Steal Credit Cards

Most consumers and businesses understand the risks of credit card fraud, but they doubt such an event will happen to them. Despite carefully choosing who receives their credit card information, monitoring their credit reports, and taking other measures to keep their data safe, conscientious individuals fall victim to thieves and con artists every day.

6 Ways to Track Your Call Center Analytics

Traditionally call center analytics were only available from niche vendors. However, analytics technology is now readily accessible and more affordable than ever. The increased functionality of comprehensive analytics packages provides brand new insight, allowing call centers to plan better customer strategies. The following six systems can be utilized to aid in your call center management:

An Innovative Way to Cut Employee Stress and Increase Productivity

A marketing company in the UK has managed to improve the well-being of its employees after allowing them to use a games console at work. Since last February, the staff at Vertical Leap have used the Xbox One for some much needed down time

Best Way to Tell if Your Asset Management System is Working

Your clients don’t wake up in the middle of the night worrying about whether their investments are being handled well—that’s your job. As an asset manager it’s crucial that you can confidently monitor the progress of investments in as much or as little detail as is required.

Protecting Your Business from the Most Common Methods of Cyber Attack

Cyber criminals have gotten smarter—so must you. Here are some of the most common attacks your organization will likely face, and how to defend against them.

5 Things to Know Before Choosing a Cloud Based UC System

If you’re focused on enterprise mobility—and you really should be if you’re planning on staying competitive—you need a cloud based unified communications system that will provide your employees and customers with everything they need.

A New Way to Find Out Exactly What Your Users Are Thinking

One of the biggest startup-related lessons I’ve learned over the past year is that user feedback is essential to creating a successful startup. Too many entrepreneurs fall in love with their idea and end up spending thousands of hours developing a product that, in the end, doesn’t actually fit their customers’ needs.

Run Your Business More Effectively with Business Budgeting Software

Do you find budgeting tedious? You’re not alone. Many small business owners dread getting stuck into the books, but in fact your budget is a vital tool for saving money now and planning for the long term. The right budgeting software can make a world of difference, making it much easier to keep your finances in good shape.

Are Macs Really More Secure Than Windows PCs?

The idea that Macs are safer and less prone to viruses than Windows PCs has been around for as long as the internet itself. But just how much truth is there in this, particularly as it affects your small business?

Dial-In to the Right Technology Needs

Mobile phones and other tech gadgets can play an important role in improving the communication capabilities and operational efficiency of your small business. They can help you and your employees perform various tasks and meet customer needs more effectively.

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