Relationships

The Bottom Line Effect of Caring for Your Customers

Top sales people don’t just get to where they are because they make a lot of calls, or because they know the best closing techniques. In most cases, their clients have come to see them less as commission earners and more as trusted partners.

How to Pitch [Infographic]

If you have the next big idea, you’re going to figure out how to spread the word. Usually it starts with a pitch to the media letting them know there’s this great new idea that is going to revolutionize everything.

How to Turn Your Best Customers into Referral Machines

You want to invest your time and effort where you know you will find your best prospects. But how, exactly, will you find those best prospects?

Want to Influence? Don’t Deny Human Nature

Great influencers don’t waste their time wishing people were different or that human nature wasn’t what it is, but rather work within the laws of human nature to benefit everyone involved.

10 Simple Tips for Successful Informal Networking

There are plenty of formal networking tips worth sharing, but for now I would like to share with you my top tips for informal networking. I am a firm believer in the philosophy of ALWAYS being on the lookout and ready to meet new people.

Just How Powerful an Influencer Are You?

I define Influence as the ability to move a person(s) to a desired action, usually within the context of a specific goal. Ultimate Influence™ is the ability to get the results you want when dealing with others while helping them feel genuinely good…about themselves, about the situation, and about you.

3 Simple Ways to Build Great Customer Relationships

Organizations with great customer relationships are able to grow their businesses without gimmicks, fee cuts or special treatment. You have to be good at what you do, of course, but having a truly successful business is based on one simple concept: trust.

5 Reasons Your Startup is Losing Business (and How to Stop It)

According to Don Draper, the day you sign a client is the day you start losing him. But if you’re a small business owner, you can’t afford to have that attitude. It doesn’t matter how many clients your startup has; losing even one is bad for business.

7 Lessons Learned from a Failed Business Partnership

Over the last two years, I’ve learned a lot about partnerships—what works, what doesn’t—and I wanted to pass on those lessons learned. These insights will be beneficial for you if you’re thinking about forming a business partnership, or if you’re already in a partnership.

Why Trade Shows Are Alive and Well

Trade shows have been around for centuries in one form or the other and during all this time, they have been one of the most useful means of networking, buying, selling and advertising your business or your services.

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