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Is This Partner Arrangement Fair?

I get these emails, summarizing one side of an argument, asking me to guess or comment on fairness. For example, in an email I just received, the one asking me has worked for 18 months “with significant intellectual contribution.”

Take a Picture of Your Business for a Chance to Win $1500

Over the past 15 years, we at MyCorporation.com have helped thousands of small business owners start up and formalize their companies, and one of our favorite parts about helping small businesses is seeing how they define and present themselves.

5 Ways to Effectively Train New Hires

Companies typically spend countless time and money hiring the ideal candidate, but then tend to stop such efforts before the training stage. It’s no secret training programs can be pricey, but are they worth it?

How to Calculate the Value of Customer Relations

Customer relations are inarguably one of the most important performance drivers of your business. Unfortunately, many companies often push customer service to the sidelines because they have a hard time understanding the value of providing good customer service and the lasting impact it can have.

How to Keep Thorough and Accurate Books

There are a lot of factors that go into running a successful small business, and one of the most important is one that many small business owners (especially those who are just starting out) overlook: bookkeeping.

Using Facebook to Find High-Quality Employees

When employers think of online recruiting, LinkedIn is usually the first service that comes to mind. LinkedIn does have a great professional network, but Facebook can be an overlooked source for finding high-quality employees.

Want to Up Your Creativity?

No matter what you do for a living, you need to be creative. Innovative and fresh thinking are always in demand, whether you’re a cop, a plumber, or a marketing pro.

What Makes a Sticky Customer?

There has been some interesting research completed recently which needs to be reported. One of the key findings was that the most important factor in getting customers to return to your site or company or business was identified as “decision simplicity.”

80 Percent of Customer Service: Just Being Nice

Woody Allen once said, “80 percent of success is just showing up.” To that I would add, “80 percent of customer service is just being nice.”

How to Scale Your Business Staffing Requirements

One of the biggest challenges for a business owner, especially in a small organization, is knowing how, when, or if they should recruit extra staff. Hiring new staff is a costly affair, and if you get it wrong, it could be detrimental to your firm. Here’s the lowdown on how to scale your staffing requirements.

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