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3 Interview Questions Small Businesses Need to Start Asking Candidates

What was one of the biggest challenges facing small businesses in 2017? According to a report from the 2017 American Express OPEN Small Business Monitor, it isn’t keeping current business nor is it cash flow concerns….

How to Prepare Yourself for the Cost of Employees

You’ve run the numbers and you know how much you can pay your new hire — but did you know that standard wages and salaries only represent approximately 70% of the total costs of compensation for each…

Is Your SME Aware of These 4 Vital Areas of Employment Law

There are many areas that need to be taken into account when making sure your SME is running successfully. Factors such as customer satisfaction, profit margins and stock control all need to be monitored and…

How to Streamline the HR Process Using Technology

There can be no doubt that over the last two decades, technology has entirely changed the way that most companies do business. Indeed, most firms would struggle to continue operating if their technology was suddenly…

How AI Will Impact Business in the Next 10 Years

The development of A.I. is doubtless the next milestone in humanity’s progress. Almost every aspect of our lives will be transformed. One of the areas where this change will be most profound is the way…

The Decline of the 9 to 5: Keep Up with the Changing Workday

As the year draws to a close, now is an opportune time to examine your business model and see what’s working and what isn’t moving into the New Year. In 2018, you might want to…

Onboarding for a New Job Role

You’ve done it! You identified a need for a new role at your company, created the job description, went through the hiring process, and found the perfect candidate to step into the role. Your work…

Giving an Employee Bonus: What You Need to Know

As the year draws to an end, you may find yourself wanting to show your appreciation by offering an employee bonus. If it’s a fit for your company culture and budget, it’s a great thing….

Avoid These Common Pitfalls When Making Bonus and Raise Decisions

As year-end rituals of handing out raises and bonuses near, it is important to know that it also is a time when you are framing the ethos of your business and anchoring your employees to…

5 Ways to Turn Indifferent Customers into Raving Fans

Providing good customer service just isn’t enough anymore, not with companies the world over clamoring for the dwindling dollars consumers spend. And heaven forbid your customer service should be classified average! That could, literally, be…

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