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People Skills
More on Receptivity and Worthiness Issues
We recently looked at why it can be so difficult to receive. When combining the many “scarcity messages” society provides us along with a lack of self-worth the results can be devastating. This to the point of consciously knowing we’ve earned the right to receive while subconsciously—and unconsciously—not allowing ourselves to do so.
Transactional Managers: Is This Old-School Approach Killing Your Company’s Productivity?
Which type of salesperson is more valuable? The one who follows the rules and accomplishes nothing, or the one who is so efficient and effective that the company can count on her to be successful no matter how long or hard she works?
What do Bosses Owe Their Employees?
When I was an Army officer, there were three things that you had to make sure you never screwed up for your soldiers: their pay, their food, and their mail. Why? It was, as they say, the very least you could do for them. As an employer, what do you absolutely have to get right for your people?
Top 10 Trust Inhibitors
Trust. It’s becoming a prevailing word in society. We know we need more, but where does one start? One important initial step is to identify some of the inhibitors. Check out this list and consider your team’s greatest current challenges. How can you and your company or family break through them?
Money is Not Always the Best Motivator
For so many years, I have talked about the power of incentives to motivate staff—especially monetary ones. However, more and more research is showing incentives do not work in all cases and can sometimes even produce the opposite effect.
Where Do Leaders Come From?
If you want to grow your business, you must grow your people. In the small and mid-sized companies that I work with, there is—not always, but more times than not—a sizable gap between the CEO and his or her direct reports. It’s not a skill gap. It’s a leadership gap.
Kindness Does Matter in Business
Spontaneous kindness makes such an impact of customers and employees and we just cannot forget about the power of this concept. Another recent research poll showed that the the brand attribute that customers had found important (up by 391% over 3 years) was “kindness and empathy.”
Master Your Small Business Team
Who invented the light bulb? If you said Thomas Edison, you’d only be partly correct. Edison never took credit for solely inventing the light bulb. He acknowledged it took a team of diverse talent with a passion for excellence.
5 Conversation Starters (That Aren’t About Sports!)
At best, falling back on sports talk shows your inability to find a topic that is inclusionary and that demonstrates your lack of interest in learning more about others in the group.
3 Reasons Why You Should Support Your Employees’ Hobbies
Some leaders prefer to take a hands-off approach when it comes to their employees’ personal lives, but, in fact, getting to know your employees outside of work and taking an active role in supporting their hobbies can benefit your company in several unexpected ways.