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People Skills
Building a Team through Shared Goals
For any business to succeed, you have to build a team that works together. That team includes you as the business owner, any employees you have, your vendors, your partners—everyone who is part of running your business. When it comes to building that team, although talent is important, a cohesive group that sticks together is the number one priority.
The Bottom Line Effect of Caring for Your Customers
Top sales people don’t just get to where they are because they make a lot of calls, or because they know the best closing techniques. In most cases, their clients have come to see them less as commission earners and more as trusted partners.
5 Ways to Ignite Passion in Your Team
True leaders have the innate ability to motivate staff to achieve better results. Leading with a passion is what separates great leaders from the “wannabees.”
The Awesome Value of Consistency
People value consistency in their leaders. Consistency removes uncertainty and leads to trust. Trust, in turn, leads to influence.
5 Ways to Create a Powerful Cohesive Team
In this article we will discuss the specific thought processes that a leader uses to transform a team from average to awesome—into one cohesive, highly motivated team who are willing to go the extra mile to meet objectives.
Challenge Your Staff for Greater Productivity
I think one of the most common mistakes managers make is not challenging their staff. Managers spend so much time with their workers that they tend to become complacent and fail to provide challenges, which are so critical to helping their staff grow.
How to Build a Resilient Organizational Culture
A 2012 Towers Watson study found that in most organizations, only 35 percent of employees said they were engaged. In other words, 65 percent of employees have mentally checked out, causing productivity, innovation, and creativity to plummet.
4 Reasons Why Teamwork Makes the Dream Work
Leaders understand that, to achieve goals, it’s important to have everyone working in unison. If they all have different goals, the only result you’ll get is chaos.
Insincere Apologies Are Trust Killers
Expressing remorse without any real intent to change comes off as insulting or dismissive, like someone who always comes late to a meeting and says, “I’m sorry I’m late.” The likely truth is she never really intended to be on time. No one believes her apology, and so she is not trusted.
80/20 Management
As managers, we are expected to lead, manage, and coach all our people—not just some of them. Our job is to maximize the performance of each person in our organization. So we have to pay attention to everyone, again making sure each is performing as best possible, meeting our performance expectations.
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