7 Signs You Need to Improve Your Customer Service and Support
Customer service is arguably the most essential part of a business. Without a good customer support base, you’ll find that it’s difficult to generate new customers and keep the ones you’ve already got. No business should ignore a failing customer service system, so here are seven signs yours needs improvement. 1. You Complaints Are Not…
Read MoreGiving Them the Answers
Let’s conduct a thought experiment. As one might do in experiments, imagine A/B testing. We’ll create an A group and a B group. The people in each group are identical in capabilities, backgrounds, experiences. Both groups are equally skilled and capable. Now we are going to give people a test. It’s around some complex issues.…
Read MoreTax Reform’s Impact on Uber and Lyft Drivers
If you’re an Uber or Lyft driver, you may know that your taxes are changing in some pretty dramatic ways. The Tax Cuts and Jobs Act of 2017 ushered in a number of tax savings, as well as a few limitations that aren’t so beneficial to your tax situation. You should consider these changes when…
Read MoreWould You Sign a Personal Guarantee if You Have Investors?
It’s a fact of life that a banker, lender or lessor will ask for a personal guarantee from the founder or entrepreneur most every time. But what if you’ve diluted your interest from 100% to something less than 50%? Should your investors expect you to carry 100% of the risk? The short answer is “yes.”…
Read MoreDon’t Let the World Define What Success Means for You
Whenever I read popular publications for entrepreneurs, like Inc. and Entrepreneur magazines, I feel like a failure. I didn’t attend an Ivy League college (although I was an academic All-American!). I have no coding skills. I don’t live in Silicon Valley, I’m not an Instagram influencer. I’m not a fearless 22 year old with world…
Read MoreAre You Willing to Bootstrap Your New Business Venture?
You have this great idea you are convinced will make for a very profitable business. You set out to convince a few angel investors to help you get started only to be told “no” by every one of them. Now you are questioning whether or not you can even secure a round of start-up business…
Read MoreHow to Get Logistics Management Right
Every aspiring entrepreneur or struggling business owner has heard about how logistics are the key to success in the modern marketplace. Given the immense complexity of the modern economy, making sure that your products, services, and payments get to where they need to be on time is an imperative part of commercial success. Nevertheless, it…
Read MoreHiring In-House vs. Outsourcing: Which is Suitable for Your Business Growth?
In the US alone, consumers spent over $450 million online for retail purchases in 2017 and the number is on the rise. Even companies which are not monetizing from their websites directly are using them to lead customers into their stores. If you are a small business, then the question of whether to get things…
Read More4 Question Interview for Recruiting Direct Sellers
Use the 4-question interview when interviewing direct sales professionals!! An interview does not have to be a formal ‘sit across the table and talk’ kind of event! Relax, have fun, be yourself, and have a conversation to determine compatibility. Listen to the Cash Flow Show Radio interview with Jennifer Voss of Thirty-One and learn how she added…
Read MoreCash Versus Accrual Under the Tax Cuts and Jobs Act
The Tax Cuts and Jobs Act of 2017 has led to changes in the way companies choose to be taxed. Prior to the tax reform, many businesses were required to use the accrual method of accounting. But with the change in tax law, businesses with $25 million or less in annual revenue over the prior…
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