Delivering Bad News
It’s inevitable. We are going to screw up and have to share that with our customers, prospects and in many cases, with our employees or teammates. That we will have to do it is a given. But there’s quite a bit of latitude in how we do it. In the latest security breach at Facebook,…
Read MoreReview: Hiver’s Enhanced Email Collaboration Platform
This year, Gmail celebrates its fifteenth birthday and 1.5 billion people around the world are currently using the tool. Over 4 million businesses now use G Suite. Every business needs a way to delegate emails within teams, so team members can keep track of who is doing what. But there is no easy way for…
Read MoreLunch with Your CEO? Here’s How to Prepare
Depending on the size of your organization, you may not have spent much (if any) time with the CEO, especially if you’re new. But in most small businesses, the CEO is right there in the mix, helping with various day-to-day projects to ensure that the business runs smoothly in addition to generating big-picture growth. If…
Read MoreThe Top 7 Marketing Offenses I Abhor and Why
There are always going to be things in life that aggravate us. Sometimes, they’re minor offenses – like when men leave the toilet seat up, or when someone cuts in line. Depending on the day, our tolerance levels may fluctuate. However, in the marketing world, some offenses can annoy customers or prospects to the point…
Read MoreThinking About the End User Comes First
Jack Davies is a product design engineer who believes that passion combined with an understanding of how the end user will interact with the product is the key to successful design. Davies says bad design comes from not truly understanding—and only assuming—how people might use a product. Watch the video to learn more about this…
Read More6 Habits That Kill Your Productivity and What You Should Be Doing Instead
With countless distractions in our modern, overly digitalized world, productivity can be a difficult skill to master. Whether you find yourself browsing social media when you should be typing, or texting during important discussions, you’re killing your productivity. Here are six habits that kill your productivity and what you should be doing instead to stay…
Read MoreThese 7 Social Media Mistakes Can Dramatically Hurt Your Sales
The social media landscape has allowed smaller brands to exponentially expand their reach. It’s given them much easier access to audiences and the ability to engage and connect like never before. But as with most marketing tools, it’s not a magical solution without its downside. Mistakes can happen, with the most glaring ones able to…
Read MoreA Guide to Small Business Accounting Reports
We live in the age of “big data,” when businesses are expected to do all sorts of number crunching calisthenics to analyze performance, predict results, and improve on success. The volume of data that financial reporting generates daily can overwhelm many small business owners and send them screaming for the nearest paper shredder. But amid…
Read MoreHigh Performers Spend Their Time Differently
Before reading this post, think about the following quote from Abraham Lincoln: If I have 6 hours to chop down a tree, I’d spend the first 4 hours sharpening the axe. I’ve had the great privilege of coaching/advising one of the highest performance sales teams I’ve ever worked with. They are led by a great…
Read More9 Important Goals to Hit in Your Startup’s First Year
If you have an entrepreneurial spirit and have yearned to start your own business, now is the time. With the highest survival rate in over a decade, approximately 79.9 percent of startup companies are surviving their first year of operations. However, this is no small feat. As a business owner, you have to be very…
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