Come Sail Away from Competitors with Customer Service
This weekend I took a stroll down memory lane at a fantastic Styx and Foreigner Soundtrack of Summer concert. What was interesting to me from a business and customer service standpoint was the many ways the audience was involved in the concert.
Read More How Easy Do You Make it for People to Complain?
I visited a local Walgreens yesterday morning and witnessed two very different customer service experiences. One was excellent, and unfortunately, one was crummy.
Read More The Real Costs of Accepting Credit Cards
While accepting credit cards helps your business bring in more revenue, it does come with a cost. Don’t be shocked to find out after you start working with a merchant card processor that there are hidden fees.
Read More Avoiding Business Bankruptcy: The Do’s and Don’ts to Merging Business and Personal Finances
It can be all too easy for a business owner to unintentionally mix their personal and business finances. Here is a closer glimpse at some of the do’s and don’ts when it comes to handling multiple financial accounts.
Read More S Corporation: What Are the Benefits?
An S Corporation or S Corp is an eligible domestic corporation that has elected to be treated as an S Corporation for tax purposes. S Corporations avoid double taxation on corporate income.
Read More Why Parents Make Great Entrepreneurs
Starting and growing a business presents many of the same challenges as raising a family, and many of the same skills and attributes come into play in both pursuits. In fact, we firmly believe that parents are uniquely suited to be entrepreneurs.
Read More What Do Franchise Turnover Rates Mean?
Item #20 of the Franchise Disclosure Document gives the FTR percentage, or Franchise Turnover Rate. This item can really bring up the problem some statisticians call the Memorial Day issue: looking at a number out of context doesn’t tell you much.
Read More Is an Tax Lien Certificate too good to be true, or one of the best kept secrets in America?
Since it is very rare that a property owner gives up a property with significant equity to a tax lien holder, tax lien investing should be looked at as a modest return, lower risk investment, and not a path to quick riches.
Read MoreMalware Performs Suspected Man-in-the-Middle Attack on Secure Connections
The term “man-in-the-middle attack” might not ring a bell for most people because this attack is one of those extremely rare incidents. They are presented in the form of certificate warnings every time a victim visits a site on secure connection.
Read More Thinking “Mobile First” for Your Website Redesign
If you’ve been thinking about a website redesign, chances are good that you’ve been reading about various techniques to optimize your site for mobile devices. In order for your site to be successful, it’s extremely important to consider how your website will look and how your message will be conveyed on the smallest of screens.
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