Taking the Friction Out of Online Purchases

Internet retailers strive to reduce any "friction" associated with an online purchase, and small businesses should heed this with their incoming phone leads. In an industry rife with poor quality of service and antiquated technology, new virtual answering service companies, built on top of VOIP network with systems based in the cloud, are giving the smallest businesses high quality answering service and lead capturing capability—at prices not much higher than "virtual phone systems."

4 Reasons Businesses Stop Using Fixed-Line Networks

Fixed-line telecommunication networks, otherwise known as landlines, are quickly fading from businesses across America. In 2017, most companies are opting for modern, versatile solutions...

What Do You Do After Google Voice?

Google Voice was released on the Today Show in June 2009 as a free service. Just recently though, they folded Google Voice into Hangouts, which already swallowed Google Talk (their free chat service) as part of Google's play to unify instant messaging, video conferencing, and VoIP services into one platform.

How the Internet of Things Will Affect Your Telecommunications System

Are you ready for the changes that will impact the way we do business as the Internet of Things takes off? Companies that don’t take...

2017 Tech Trends to Watch

As telecommunication service providers, TTI is intrigued by all things technology. Luckily, 2017 is a great year to be a tech geek. The tech trends...

Finding a PBX System for Your Small Business

When you’re starting a business, you spend almost every minute of the day crossing your t’s and dotting your i’s (let’s assume your racing...

When Was the Last Time You Talked About How You Talk?

For many brands, cloud adoption is well underway, leaving organizations facing a new complexity -- learning how to work in a multi-cloud environment. If...

4 Enterprise Business Phone System Needs

The technology of phone systems is always changing. There have been significant infrastructure developments such as the shift from traditional phone systems to VoIP...

The Ever-Evolving Landscape of Cloud-Based Communication

There is no denying we are in a transformational period of time in which telecommunication technology is constantly advancing. We are seeing advancements in IP...

VoIP Technology: Security Risks and How to Combat Them

Voice over IP or VoIP technology is rapidly being adopted by enterprises, consumers, and governments as it offers a higher degree of flexibility and...
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