What Customers Think About Your Auto Attendant Phone System

Few organizations, large or small, could survive without an auto attendant phone system. In our "We Want It Now" society, callers expect an instant response.

What Exactly Is a “Virtual Office”?

The cost of telephone services for small businesses is expected to rise dramatically in the next few years. The use of “virtual office” phone services give small businesses the appearance and professionalism of larger companies, but at a much more economical price. For those of us involved in the creation and growth of voice communications...

Video Conferencing Etiquette: 7 Things to Avoid

With fiber optic network data cabling, that authentic feeling face-to-face meeting is finally achievable by virtually anyone! But as with any type of meeting, there are certain social behaviors that you want to watch out for, as they could make for a bad impression.

Cloud PBX vs. Premise-Based PBX

It can be difficult to choose between premise-based PBX and cloud PBX systems. When making this decision, you should consider which phone system works...

What Are the Signs That You Need a New Phone System at Your Office?

Do you have employees who spend a significant part of their work hours on the road? Have you tried to fix or upgrade your landline...

3 Effective Communication Methods That Promote Small Business Growth

When we think of simple ways to improve our business, we normally think about where we can cut cost or how we can pioneer...

The Biggest Threat to Your Small Business Phone System

Most small businesses operate on limited budgets, and unexpected expenses can derail even the most best laid out business plans. So imagine getting a phone bill for $200,000—when you expected only a small fraction of that!

Why Are NEC Phone Systems the Global Leader?

Running a business in today’s highly competitive market in the greater Houston, Texas and surrounding areas requires you to stay agile while paying attention...

5 Tips to Keep Your Call Center Team Engaged

With the increasing emphasis placed on a customer-oriented business approach nowadays, top-notch customer service is the main goal of every contact center. Unfortunately, with...

Successfully Manage Multiple Locations with a Cloud-Based Phone System

Running multiple offices is a great sign for any business owner. As demand for your products and services increases, you have to expand your...
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