Sometimes, small business owners don’t think that they deserve the best tech. You might think that only large organizations need cutting-edge technology. Or you might...
When it comes to video conferencing, which is the best video conferencing tool for your business and remote teams? There is a large variety...
Any business worth its salt has a quality phone system in place to ensure its customers have a reliable way to contact the company....
While many large businesses have now adopted VoIP phone systems, small and medium organizations have been slower to climb on board.
If you're creating a data center design from scratch, it's important to think a little bit about how you're going to lay it out before you get building. Here are a few areas to think about:
If you're thinking of moving to Unified Communications, the first question on your mind is probably "How much is this all going to cost me?"
Your call center may not be the primary part of your business but that doesn't make it any less important. Not only are call centers the primary way you manage customers they are also the primary way your customers can contact you for support.
Imagine having an expensive, high-tech smart phone and only using it to make calls, letting texting, email, internet connection, etc. That would be a huge waste of resources, right?
With the following steps you will be well on your way to implementing a productive phone system. Your customers—and your bottom line—will thank you.
Year after year we're continually impressed with the advances made in the industry, but we predict 2015 will truly be a remarkable year thanks to a number of enterprise phone systems trends.