Anonymity Dilutes Accountability

A major way to increase accountability is to reduce anonymity. Anonymity dilutes accountability. Surround yourself with people who have high expectations for you. Be responsible to yourself first. Lose the pride. Open yourself up to accountability.

How to Make Your Sales Team More Productive, Part 1

Increasing competition in the retail market, both offline and online, makes it necessary for small business enterprises to enhance both the productivity and efficiency...

Manners Still Matter

Manners are of more importance than laws. ~Edmund Burke Not too many people I know talk about the importance of manners, but here goes... Good manners can...

Leadership Skills: 5 Expectations Your Team Has for You as a Leader

Leaders help create powerful, cohesive teams that enable organizations to achieve their targets. Part of being a great leader is understanding what the members...

Money is Not Always the Best Motivator

For so many years, I have talked about the power of incentives to motivate staff—especially monetary ones. However, more and more research is showing incentives do not work in all cases and can sometimes even produce the opposite effect.

4 Tips for Holding Better One-on-One Meetings with Your Employees

Are you having regular one-on-one meetings with your employees? Yes? Great! As a good manager, you probably want to make them better. No? Don’t...

The Line Between Being Nice and Being Fair

If you cannot be grateful for what you have received, then be thankful for what you have been spared. ~Yiddish Proverb So many managers I work...

Being Interesting

Millions of people hours are spent every day confronting the issue, “How do we get our customers to be interested in us?” Marketing spends millions...

Challenged Beliefs

As human beings we are basically run by an operating system or "belief system" we don't even realize we are run by. Yes, we are conscious of many of our beliefs—we're just not conscious of being controlled by them.

Build, Encourage, and Recognize Your People

When John David Mann and I talk about “Building Your People” (Key #2 from The Go-Giver Leader) we mean that in a couple of ways: one is to...

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