As with most things, building a team environment takes time and work. Start small by building teams that you know will be successful. You can then use that success to help spread the concept to the rest of the organization.
Being surrounded by an entire team that doesn't feel like they work for you can be a ridiculous blessing. But is there a magic formula that makes work feel like joy, happiness and fun all rolled into a single cupcake you can munch on all day long? You bet there is. It's culture talking. And walking.
Customers must be a company's top priority for it to succeed. But in order to have a truly customer-centric outlook, the same level of service must start within the organization with a dedication to employees.
More than 2,300 years ago, Aristotle said, "Pleasure in the job puts perfection in the work." If this were written in today's terms, it would fall under the heading of what we now call "employee engagement."
I have seen time and again how the committed take responsibility for their actions. In our high-litigation culture, there's always someone else to blame. It can be easy to point the finger at suppliers, underlings, partners, and managers that just can't seem to get things right.
Instead of talking about principles, we spend a lot of time talking about rules: "Do this, do it this way, don't do that." When our rules don't cover everything, we're lost. We don't know what to do. Generally, the reaction is to create more rules.
Business results are the ultimate outcome. If you set your goal to develop engaged employees who create loyal customers, then your organization will be resistant to competitive pressures and deliver stronger business results, more efficiently.
At the MIT Center of Collective Intelligence, professors and graduate students are wrestling with an important opportunity—and gaining ground. With new collaborative tools available for use in the cloud, people are no longer isolated in their creative endeavors.
Getting a diverse group of individuals to join forces and cooperate as a team can be a real challenge. If your crew members would rather sail solo than share the effort, you may need a little help to inspire them to work together.
As a small business owner who's driven to achieve success, it can be easy to let time get away while focusing on work. Work-vacation balance tips can help business owners who feel they must bring work along with them on vacation.