Make Sure There’s a Real Person Behind Every Communication!

How many times have you received an e-mail or letter from a company or organization without an individual's name at the bottom? You know... all that's there is the organization's name or a person's title without a name.

The Four Questions Great Leaders Ask

Ever notice how great leaders ask the best questions? A masterful leader will sit Yoda-like in a meeting, listening intently to the dialogue and then, with Zen Master timing, ask a question that will change the tenor, the focus and the performance of the entire team.

Managing in Cyberspace

In today's work environment, it has become a necessity for many businesses to hire employees or independent contractors who take care of their work out of office. Here are a few keys to help employers manage their out-of-office employees effectively.

How to Say “No” With a Smile and Save Your Startup

Entrepreneurs have to know when and how to say ‘no,' and be good at delivering the message. All startup leaders are besieged with requests for their time, attention, talent, money, or influence, and sometimes even good requests won't fit into the time and energy you have available.

Is This the Future of Education and Learning?

The knowledge economy rewards those that are willing to make their own path and invest in constant learning and education. The changes to how business and life works have been more revolution than evolution as information has moved online.

5 Ways Courageous Leadership Evokes Action and Engagement

Courageous leaders set the tone for organizational performance. When leaders establish themselves as a strong and courageous personality they set the tone for the rest of the company and shape the overall culture.

Dumbing Things Down Versus Radical Simplification

Our worlds are too complex; we seem to keep piling things onto everything we've done in the past. Too often, however, in response to this complexity and all the "tools" that have been put in place to manage it, instead of seeking simplification we dumb things down.

For Entrepreneurs, Conversations Are All Business

Whether you are trying to motivate your team, close a deal with a customer, or get funding from an investor, a casual conversation is usually a waste of your valuable time. These result is a founder who is always "too busy," but never seems to get the business done and the team moving. All real business is conversations focused on creating results.

Bad News Doesn’t Get Better with Age

Small business owners have to deal with reality. You cannot solve a problem by ignoring it. Bad news will not get better with age. An open culture means being open to honest feedback of any kind, whether positive or negative. Mistakes are ok, but you have to recognize them and move on.

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