You Can Leave Your Hat On, Baby

Small business owners wear many hats. Owner. Salesperson. Bookkeeper. Cashier. Manager. Trainer. Janitor. Marketing. Computer repair. Web designer. Social media manager. Not to mention, of course, the specialty of the business, whether it’s tutoring kids in math, selling jewelry, running fitness classes, or buying and selling homes.

5 Ways to Turn Indifferent Customers Into Raving Fans

Providing good customer service just isn’t enough anymore, not with companies the world over clamoring for the dwindling dollars consumers spend. And heaven forbid your customer service should be classified average! That could, literally, be the death of a company if it’s not turned around quickly.

A Sense of Desperation

We are all going to experience failure and disappointment in our lives. The key to success, including in business, is reacting the right way. We all need that sense of desperation, that driving motivation to do whatever it takes to make it. We need to feel a little uncomfortable and use that as a spur.

Abraham Lincoln: Business Lessons

Abraham Lincoln is one of the most enduring, inspiring figures in American history. His popularity is unwavering, and is as high as ever thanks to Steven Spielberg’s movie Lincoln. Every president aspires to be like Lincoln, but they shouldn’t be the only ones. The life and career of President Lincoln has plenty of great business lessons.

To Succeed, You Must Be Willing to Fail

It’s not use to be afraid of failing. Everyone fails. The difference is how you respond to adversity and failure. Successful people get up, think about what happened, identify ways to get better, and use that knowledge to succeed the next time. Do you see failure as an obstacle, or an opportunity?

Success Doesn’t Happen by Accident

Do you ever wonder how people at the top got to where they are? The answer is simple: hard work and fundamentals. It can be tempting to look for a shortcut to success, but the only route to lasting, sustainable success is through perseverance and a focus on getting the basics.

Handling Competition: Do’s and Don’ts

When you first started your business, you looked at your competitors with the eye of an upstart. But what do you do when a new competitor arises—and suddenly you are the old establishment? The new competitor is eyeing your customers, your employees, and your profits. You can’t afford to make a mistake.

Focus on Your Top Priorities

It seems like there’s never enough time in the day to do all the things you want to do. In fact, sometimes it seems like there’s not even enough time to do all the things you need to do! Entrepreneurs must prioritize their most important tasks to create a strong foundation for the business.

Finding Entrepreneurial Employees

More and more companies are citing “entrepreneurial experience” as a key factor when they hire new employees—even for entry level positions! Entrepreneurial candidates offer great benefits to business owners, including the work ethic and drive to improve that are so critical to success.

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