Posts Tagged ‘Values’
Make Them Want More: 7 Tips to Retain Customers
Your customers are one of the main pillars of your business structure. You won’t be able to create a sustainable and profit-generating enterprise if you don’t have people who will buy and patronize your merchandise.
Read More The Legacy Exercise: To Find the Courage to Succeed, Reflect on Your Role Models
Although it can be lonely running your own business, you must always remember that you are never alone. Take time periodically to remember and honor those who have made it possible for you to have this amazing opportunity.
Read More Work vs. Life: How to Achieve a Better Balance
Work. Life. It’s the war of the worlds. At least, it seems like it. You work all day, and it never seems like you get a break—even when you kick your feet up on the coffee table at home. You’re stressed out, and you’re not getting good sleep.
Read More Everything Begins with Principles
Instead of talking about principles, we spend a lot of time talking about rules: “Do this, do it this way, don’t do that.” When our rules don’t cover everything, we’re lost. We don’t know what to do. Generally, the reaction is to create more rules.
Read More Doing the Right Thing When No One Else is Watching
Integrity: Sometimes we wonder if it exists anywhere anymore. The news can make us so jaded that we’re surprised when we hear that someone has actually done the right thing.
Read More Anonymity Dilutes Accountability
A major way to increase accountability is to reduce anonymity. Anonymity dilutes accountability. Surround yourself with people who have high expectations for you. Be responsible to yourself first. Lose the pride. Open yourself up to accountability.
Read More Acculturation and Brand Values
When I discuss branding with companies, one key element in our discussions are the company brand values. It is commonly understood and agreed that without them the company would cease to exist. They are the foundation of the company.
Read More Tell Past Customers Why You’re Still Relevant
If your brand is weak, it’s time you put a concentrated effort into shoring it up. Don’t delude yourself into thinking that what I am talking about is changing your logo and slogan. As a matter of fact ignore those items. Concentrate on your reputation.
Read More Core Values Are the Key to Customer Service
Core values affect the customer service experience—for external customers as well as internal customers (employees). They can attract customers to do business with you, and be a motivating factor for employees to enjoy their work and do it well.
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