Mistakes are a fact of life. They help us learn and improve. However, they can also be painful, embarrassing, and even harmful to your career, depending on the context. So, how can you acquire the hard-won knowledge without the consequences? As author and speaker Jim Rohn said, “It’s important to learn from mistakes, but it’s […]
Professionalism
On Professionalism
How would you feel if you walked into a dentist’s office, and everyone in the office had terrible/rotting teeth? Would you hire a contractor whose tools are rusted or broken? Or a landscaper whose yard was filled with weeds and dead plants? Would you eat at a restaurant that is filthy and has rat traps […]
Don’t Look Like an Amateur: Why a Professional Email Address Matters
First impressions count, now more so than ever. In the fast moving and increasingly competitive world of business, whatever your industry, judgments are made at the first point of contact. That might be online, in person, picking up a brochure or a visit to a website. It’s well-discussed that it takes just seven seconds to […]
Freelancers: Update Your Invoices to Look More Professional
One of the biggest challenges you’re facing as a freelancer is managing your own admin. There’s no HR department that does the dirty work for you—you’ll be responsible yourself for managing your projects, logging receipts and doing tax returns. Knowing how to invoice is a crucial skill you need to ensure your business is running […]
7 Social Media Tips That Promote Professionalism
“Professionalism is not just an idea; it’s a big deal. Having a team of dedicated and professional staff makes a huge difference in how customers perceive your business [or nonprofit], repeatedly patronize it, and refer it to others. It can make or break your brand whether you work alone, have one employee, or employ a […]
I’m Not Your Sweetie, Honey, or Darling!
I recently had a call with a representative in the billing department of a vendor who provides technology services to my business. Before I go any further, think of the expected tone of a customer service interaction in regards to technology. I expect a professional communication. While the representative was very polite and helpful, she […]
6 Tips for Creating a Professional Work Environment
It’s no surprise that an employee’s attitude can make a huge difference on his or her work. As a manager and leader, you should strive for a positive work environment while helping your employees develop into essential components of the overall team.
5 Online Branding Mistakes That Can Kill Your Startup
Online branding is an abstract concept that is easily misunderstood. It’s often mistaken for your logo, your products, or service. But branding is much more than that. It’s entwined with every aspect of your business, whether you realize it or not.
Professionalism: Setting the Stage
If you have a business where clients are going to be stopping by, the way you care for your business is going to reflect greatly upon your degree of professionalism. Below you will find some things to watch for.
What is Your Brand?
Some say, “I don’t need a brand.” Well frankly, you have one whether you want one or not. Essentially, your brand is your reputation. Every touch point in your company has an impact on your brand.
