Posts Tagged ‘Mistakes’
5 Ways to Lose Your Customer
A sure way to lose customers is to deliver a bad customer service experience. And the customer service doesn’t even have to be flat-out terrible.
Read More 5 Mistakes That Destroy Startups
Entrepreneurial endeavors require business owners to have both brilliant dreams and outstanding foresight that avoids problems. Only when these two things occur in tandem can any business startup succeed.
Read More 5 Common Financial Mistakes to Avoid
Unless you’re a financial whiz, it’s not always easy to also work out your financial plan and pin down precise numbers; sometimes important financial details can fall by the wayside.
Read More Are You Answering the Right Question?
Are you asking the right questions? Are you probing, reframing, even challenging to make sure you understand what they really are saying—even going beyond the words they use?
Read More How to Bounce Back from Crushing Defeat
As a record-making quarterback for the Minnesota Vikings in the 1970s, I led my team to three Super Bowls in a span of only four years. In case you hadn’t heard, I lost all three of them.
Read More 5 Payroll Tax Mistakes to Avoid
If you have at least one employee, you are responsible for payroll taxes. These include withholding federal (and, where appropriate, state) income taxes and FICA tax from employees’ wages as well as paying the employer share of FICA tax and federal and state unemployment taxes.
Read More 10 Ways Entrepreneurs Fail Their Way to the Top
Unfortunately, many entrepreneurs seem to prefer to fail their way to the top, rather than do some research and learn from the successes and mistakes of others.
Read More Avoid These 4 Common Social Media Marketing Mistakes
Social media can be one of the strongest boons to your business, but it can also be something that can hurt your prospects when used improperly. Knowing how to set up a strong social media campaign can only be done when you know what NOT to do.
Read More When Profits Collapse, Don’t Turn to Discounting
I’ve been in the business world for over 40 years and I’ve lost count of the number of times that discounting has exacerbated a sales decline it was intended to avert. Conversely, I’ve seen sale declines turn around with amazing alacrity through more focused, value-oriented marketing messages.
Read More Managing Customer Service Blunders Professionally
One thing I’ve learned over time… things will definitely go wrong with customers, no matter how much you work to avoid them. The key to small business marketing and branding success is how you professionally manage the blunders.
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