Posts Tagged ‘Leadership’
The Rope of Leadership and Influence
A powerful influencer does not pull hard; they pull gently. f a person wanted to utilize the message in order to manipulate, they could. But, it’s not good business and it’s not good life.
Read More 3 Myths About Successful Startup Cultures
We’ve all read the stories about the hot new startups making waves in their industry—and how they’re doing it from colorful beanbag chairs in a once-destitute warehouse on the south side of town.
Read More How to Motivate Your Team at Work
Thanks to the likes of David Brent, it’s easy to see team motivation as excruciating at worst and slightly cringey at best. But if you’re in charge of a group of people then it’s your responsibility to commit time and effort to ensure they’re happy and productive.
Read More Involve Your Employees in Your 2014 Plans
It’s December. The last month of the year. The holidays are upon us. If you are like me, you comment on how quickly the year has flown by and start reminiscing about its good and bad points. Then your focus turns to 2014.
Read More Top 10 Content Distribution and Promotion Thought Leaders
With the year coming to a close, it’s time to take a look back and identify those folks we believe had the biggest impact on the emerging content distribution and promotion industry.
Read More What is Good Advice?
Managers and entrepreneurs receive so much advice, and it is hard to know which to follow. I have seen some entrepreneurs get conflicting advice and keep on asking the same questions in hopes of finding a clean solution to their problem.
Read More Nelson Mandela: The Ultimate Influencer
The world lost a great human being last week when former South African President, Nelson Mandela passed away at the age of 95. What I would like to discuss in this post is how it turns out that he is the embodiment of the Five Key Principles of Ultimate Influence in Adversaries into Allies.
Read More 5 Tips for Preparing Your Call Center for the Busy Holiday
As the holidays approach, most businesses find that they must deal with extra demands on their call centers because of seasonal promotions, heavy vacation schedules, and temporary workers.
Read More Overcoming Excuses for Not Doing Something
The first step in overcoming excuses from anyone, whether it is your team, your hostess or your kids, is to stop accepting it. We have a tendency to just wave it off with a flip answer.
Read More 3 Simple Steps to Help You Win the Customer Service Race
Excellent customer service is a hot commodity in today’s challenging economic environment. One way is to treat employees the way you expect them to treat your customers—and each other.
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