Supply Chain Management for Small Business

Outsourcing is a great way to expand your small business’s reach in a global marketplace. Whether it’s through apparel supply chain management or other in-house tasks that can be a drain on resources, outsourcing is a way to simultaneously get the job done right while giving yourself the ability to focus on doing what you do best.
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Laziness and Apathy are Customer Service Killers

Most people in front-line customer service jobs want to work hard, be helpful, and take care of the customer. No matter what the reason behind bad incidents the really bad thing is that they can create a negative impression for the business. The customer experience is lost.
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