Posts Tagged ‘Feedback’
Are You Making it Difficult for Your Customers to do Business with You?
Feedback from your customers is critical to the success of your business, but there are many things they are simply not going to tell you. Just because your customers are not saying anything about them does not mean they are not costing you business.
Read More Feedback is Your Brand’s Life Force
82% of customers research online before making a purchase. If you’re not actively seeking out and acting on customer feedback, you could be damaging your sales.
Read More How to See More Productive Smiles at Work
Most companies seem to have done a number of different employee surveys that have generated lots of data about what is wrong, and then they have done nothing with the data.
Read More Forget About Setting Goals. Focus on This Instead.
We all have things that we want to achieve in our lives—getting into the better shape, building a successful business, raising a wonderful family, writing a best-selling book, winning a championship, and so on.
Read More Are You Measuring What Matters?
In my later years with the Vikings, we measured and studied the criteria of a successful offense, and it made a huge impact on our team. And believe it or not, we did it by applying lessons I learned on the factory floors of the textile mills of South Carolina and Georgia.
Read More 5 Reasons a Social Media Presence is Important for a Small Business
Why should SMBs have a social media presence? As humans, it is engrained in our DNA to make personal and emotional connections. Social media offers companies an opportunity to humanize the brand by providing customers with a forum for personal interaction with the people behind the brand.
Read More Engagement: How Do You Entice and Not Annoy Your Audience
How do you earn the attention of the impatient, the indifferent, the hard-to-reach customer? Brackets? Bracketeers is a lead generation platform that looks to connect companies and brands with consumers through brackets styled after the March Madness tournament.
Read More Critical Qualities of a Top Manager
In business we are only as successful as the people we hire. And while our front-line employees are critical to our business, choosing the right managers can have significant impact on our success.
Read More The 3-Step Dance: Creating a Great Company
Creating a great company in a relative vacuum is an exercise in complete trust that the entrepreneur knows what’s best for the customer. I’ve developed the three step dance in order to help form a repeatable method of how to create a great company from an early idea.
Read More 5 Hacks to Build a More Productive Environment in 2014
Giving the processes that drive your company regular tune-ups will keep your team productive, motivated, and satisfied over the course of the year. Here are five straightforward hacks to make your team more productive in 2014.
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