Taming the Big Data Beast

It’s the 21st century and we are all glued to our phones. Between Facebooking, tweeting, and emailing, we generate 2.5 quintillion bytes of data daily. Because of this, consumers are forcing companies to perform in new and innovative ways. And with that comes big data.
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Cost-Saving and Efficiency Tips for Small Business

For a small business, budget and resources are often limited, and organizational costs can take a huge portion of capital. Many costs will be incurred during the initial stage of the business and the return on investment could take several months to almost a year, so it is best to learn a few tricks to save money by minimizing expenses.
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How to Make Your Small Business More Efficient

In an economic climate where a small business may require a massive investment of capital in order to get off of the ground, being able to cut the costs of operations can be a major source of assistance to productivity as well as staying in the black.
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Is Your Customer Service Too Well Done?

Don’t let ease of process ever overrule a customized service experience in your business. Today’s consumers want service their way in the channel of their choice! What are the choices available to your consumers and how are they presented?
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Create a Powerful Dashboard

From a sports car to an aircraft to a super tanker, successful operation depends upon the pilot’s understanding and urgent, timely use of a dashboard. Real time information is critical to real time decision-making, and increasingly in the modern business world, decisions are made by management without extended meetings or discussion with others.
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Measuring Your Power in the Internet Marketplace

There are a number of key performance indicators that help new generation company management see more clearly their progress and corporate health. Here are some of these measures, and how to calculate them. You will recognize the value of these for any business, even if they have not been in common use in the past.
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How to Get Your Customer to Pay 10% More: Easy Service!

A recent Avaya study showed that 66% of customers will STOP spending money with you if your service is inconvenient. The study further points out that what is truly at stake is the lifetime value of that customer. If a customer feels that an experience is low effort and efficient, they appreciate it.
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