Strategies for Successful Global Expansion

The ability to penetrate foreign markets can validate a small business. It can provide a sense of accomplishment and achievement, suggesting that the business has “arrived” as a player on the global scene. After all, it takes a company with truly special products or services to pique the interest of overseas customers. Although companies that…

Read More

5 Ways to Ensure Success in a Growing Business

Business success is at the heart of every entrepreneur’s intentions for starting a business. Because failure is not an option, business owners actively seek for ways to improve upon the things they do to keep their business alive. Tweaking things here and there is a strategy of ever-increasing improvements until their business is running like…

Read More

Office Culture Gives a Kick to Your Business Performance

It’s not all about cash flow and sales in a small business. Office culture makes a big difference, too! How people feel in a particular environment can have a big impact on how well they perform. But the question is, how exactly do you improve office culture? What steps can you take to help employees…

Read More

Want to Be a Great Leader? Be Consistent!

Being a leader is not a part-time job. To produce consistent results we’re expected to almost always be present in the business in some form or fashion. Those who depend on us count on reliability in their leaders. We can all agree that it’s easy to be a great leader when things are going well.…

Read More

5 Fundamentals for Building a Successful Brand

In the eyes of your customers, your brand is who you are. Your brand is what people think of when they think of your company—it’s a mix of intangibles like feelings and perceptions along with concrete features like your logo or slogan. Branding is important because it does more than tell your customers why they…

Read More

Strong Cultures Welcome Dissent

In Adam Grant’s fantastic (like, “beyond-words fantastic”) new book, Originals: How Non-Conformists Move The World, Chapter 7 includes the story of Ray Dalio, billionaire founder of the venerable investment firm, Bridgewater Associates. I was excited to see that. In one of my books I quoted Mr. Dalio, as much a philosopher as a successful business person, as saying, “I believe that the…

Read More

Why Creating Change Requires an Emotional Connection

Why change? Should you change? Is it time to make a change? If not now, when? These are all questions organizations struggle with all the time. If things are going well, do you really want to rock the boat? If it ain’t broke, don’t fix it, right? There is no shortage of companies that had…

Read More

How to Establish a Culture of Excellent Customer Service

Today, many organizations strive to inculcate a culture of excellence. Enhancing awareness about the importance of high quality customer service throughout the enterprise helps advance this goal. Just consider using these eight useful strategies to promote a culture of excellent customer service: Survey Customers Request input from customers about their experiences dealing with your organization…

Read More

5 Ways to Empower Your Employees

Every smart business owner knows that people are an organization’s number one resource, and if they’ve tried putting that principle into practice then they know how hard it can be to keep employees happy and productive. Stress, cynicism, and overall dissatisfaction are running rampant in corporate America, yet many managers and CEOs have no clue…

Read More