Posts Tagged ‘Communication’
How the Right Technology Facilitates Working from Home
Working from home might seem like a luxury, but in fact, it has serious benefits for both employees and employers. Plus, working from home is simple these days with cloud solutions that foster communication across cities, states, and the entire country. TTI’s cloud software mobile app gives you this kind of ease in communication. No longer do you have…
Read More10 Leadership Communication Tips to Build Employee Engagement
According to a fairly recent study conducted by the Gallup Business Journal, only a mere 30% of employees in the US are actively engaged in their jobs. Now, with this in mind, it’s no wonder that retention as well as enhanced productivity strategies are currently becoming a quintessential consideration for different organizations in the US…
Read More5 Tech Tools Your Business Needs to Be Using
I’ve been working in technology and web-related businesses for about 10 years now, and it still shocks me how many small businesses don’t take advantage of all the amazing tools out there to make their lives easier. Anyone with home repair skills would feel the same if they saw the awful mess that is my…
Read MoreFinding a PBX System for Your Small Business
When you’re starting a business, you spend almost every minute of the day crossing your t’s and dotting your i’s (let’s assume your racing thoughts allow you to sleep). One of the most important decisions you can make is how your customers and colleagues will be able to reach you. If you’ve started your search…
Read More5 Ways to Create a Powerful Cohesive Team
Leaders are the people who guide companies into the future and inspire people to follow them along the way. In this article we discuss the specific thought processes that a leader uses to transform a team from average to awesome—into one cohesive, highly motivated team who are willing to go the extra mile to meet objectives.…
Read More6 Ways to Inspire Creativity in Your Office
To get something you’ve never had, you have to do something you’ve never done before. The same applies to the workplace and your team. The truth is, to spark creativity in a team, you have to be creative as a leader and think outside the box. You cannot expect your team to be innovative if you don’t…
Read MoreDon’t Let Valued Customers Be the Last to Know
A restaurant in my town closed its doors the other day completely unannounced. Without even a hint that things weren’t going well. In fact, I ate there just last week and had to wait for a table—the place was that crowded. I learned the news that my favorite go-to place for a night out was…
Read MoreFewer Words, Greater Effect
I have a good business friend, an experienced manager and teacher with a Harvard MBA, whose deep thinking creativity and intelligence are admired by many. But he dilutes his effectiveness with wordy PowerPoint presentations. It has become a long running joke between us, as I often remind him that most of us have a very…
Read More5 Ways to Turn Today’s Leads into Tomorrow’s Customers
There are a lot of statistics out there that say successful businesses should end up closing about one out of every three calls. But I know from experience that this is often not the case, and I’ll tell you how I learned that. A few years ago I was driving a plumber phone leads from different ad campaigns like…
Read More21 Easy Phone Tips for Outstanding Customer Experiences
Did you know that the old-fashioned, Alexander Graham Bell invention (the telephone) still reigns as the most widely used channel for customer service? Yes, almost nine in ten consumers (89%) feel that telephone customer service either meets expectations (60%) or exceeds expectations. (State of Customer Service Experience 2016, The Northridge Group, Inc.) No matter how you personally feel on any given day, your telephone…
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