Posts Tagged ‘Character’
What the Best Leaders Learn from Hate and Hypocrisy
A few years ago, I was on an executive retreat with 10 friends, all of whom run successful businesses. The idea was that we would learn from one another about how to grow our companies and deal with the challenges we faced. John Drury, who became an executive coach after selling his advertising agency, served…
Read MoreVictim or Victor
In this blog we’ve often discussed the “false dilemma”—the unnecessary use of the word “or.” For example, “Wealthy OR Happy” as though it’s necessarily one OR the other when of course it can and should be both. Another is “nice OR successful.” Then there’s “giver OR receiver.” And numerous others. On the other hand there are those things that are one or the other.…
Read MoreSurround Yourself with a Winning Team
Sports gives us such a great window into the rest of our lives. Over four quarters, nine innings, two halves, or whatever frame it uses, a game is a miniature lesson. The coaches and players prepare, come up with a plan. They put it into action. And within a few hours, there’s a winner and…
Read MoreLeadership Skills: 5 Key Ingredients of Courageous Leaders
A great leader knows how to get the best out of their people. Through strong, clear guidance, they enable others to walk tall and achieve success in many ways. Courageous leaders are inspirational. That isn’t their ambition. It’s simply a positive by-product of their character and powerful work ethic. By following the example a good…
Read More5 Key Ingredients of Courageous Leaders
A great leader knows how to get the best out of their people. Through strong, clear guidance, they enable others to walk tall and achieve success in many ways. Courageous leaders are inspirational. That isn’t their ambition. It’s simply a positive by-product of their character and powerful work ethic. By following the example a good…
Read MoreBuild Your Business by Accentuating Your Positives
Most of the entrepreneurs I know realize they have some bad habits, like maybe procrastination or not listening well, so they focus on dropping these. New studies indicate that a more productive approach would be adopting new good habits and behaviors that clearly move your business forward, like good time management and implementing customer recommendations.…
Read MorePersistence vs. Stubbornness
Nothing can withstand the power of the human will if it is willing to stake its very existence to the extent of its purpose. ~Benjamin Disraeli I recently walked on the Camino de Santiago in northern Spain, and it took me about 37 days to cover the 450 miles. In the 1,000 years of existence,…
Read More5 Ways to Detect a New Hire’s Lies Before You Make an Offer
Finding good people to work for you becomes exceedingly problematic when a candidate lies about qualifications, skills, or their personality types, leading to a bad hire. So, how do we know when a candidate is lying during the hiring process? Here are some clues that give it away. Don’t Discount Background Screening There are many…
Read MoreHow to Practice Sticktoitiveness and Succeed in Business
Sticktoitiveness? Yes, it’s a real word. I checked! Dictionary.com has the definition: noun: dogged perseverance; resolute tenacity; also written stick-to-it-ive-ness Example: The only way she has published so many books is through stick-to-it-ive-ness. Funny how the example above matches my blog post today… perfectly! It is with great joy that I officially announce the addition…
Read MoreThe Three Pillars of Great Customer Service
Regardless of a company’s size, product offering or prices, its lifespan depends on its ability to deliver quality customer service time after time. Customers help build your reputation, grow your network of contacts and establish your business, meaning everything comes back to how you treat them. Quality customer service can be difficult to maintain across…
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