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Customer Experience Concept. Young Businessman Reading a Positive Review via Smartphone. Online Satisfaction

How to Transform Customer Feedback into Action (Podcast)

This episode of Amazing Business Radio with Shep Hyken answers the following important questions on transforming customer feedback: Why is it essential for companies to understand the specific needs of their customers?   How can unstructured data from…

a team of employees having a virtual meeting

Managing Flexibility in Remote Work Environments

Managing a remote team can feel tricky. You want your team to be happy and work how they work best (early birds or night owls, it’s all good!), but you also need to make sure…

luxury and hospitality with realistic photos showcasing the concierge service, check-in, and check-out processes of our high-end accommodation management business

Tips To Help Your Business Feel More Luxurious

Businesses must stand out to attract discerning customers, especially when targeting high-income audiences. One way to achieve this is by cultivating a sense of luxury. A luxurious business approach can enhance your brand image and…

Manager with a digital tablet on the background of trucks. Fleet management

How to Keep Your Fleet Running During Tough Times

Managing a fleet is challenging at the best of times, but during tough economic or operational periods, the task becomes significantly more demanding. To keep a fleet running, fleet managers must balance the need to…

Close up of female cafe guest using smart phone while making payment.

The Rise of Cashless Payments: Pros and Cons for Small Business

In recent years, small businesses have increasingly adopted cashless payments, favoring credit cards and payment apps like Venmo, Google Pay, Apple Pay, Square, and PayPal over traditional cash transactions. This shift towards a cashless economy…

an employee hurt after falling

Employer Negligence in Workplace Accidents

Every year, thousands of workers suffer injuries on the job, many of which are preventable. In 2022, the Bureau of Labor Statistics reported 2.8 million nonfatal workplace injuries and illnesses. Many of these incidents result…

Worker at the textile factory that arranges the spools of yarn. Industrial machines

Growing a Textile Business: Top Strategies for Growth

The global textile industry is a thriving sector with significant contributions from countries like China, India, Bangladesh, and Vietnam, known for their robust manufacturing capabilities and cost-effective production. The largest markets for textile products include…

Team designer working graphic packaging design with color chart and materials meeting brainstorm for new project.

Types of Substrates and How They Affect the Printing Process

Choosing the right substrate can make or break your packaging. Whether you’re designing eye-catching product boxes or sleek labels, the material you print on matters. Explore different types of substrates and how they affect the…

Two people are doing corrupt behavior, they are mutual business partners and are signing contracts to receive bribes for mutual benefit. The concept of business fraud and bribery is illegal.

Important Lessons on Avoiding Common Pitfalls in Contract Drafting

Correctly drafting contracts is vital for any business.  It provides the groundwork for solidifying agreements and outlining the responsibilities and entitlements of all parties. Unfortunately, the complexity of drafting contracts can result in mistakes that…

woman ready for practice rock climbing on artificial wall indoors. Active lifestyle and bouldering concept.

Why You Should Add a Rock Climbing Wall to Your Gym

If you’re a commercial gym owner, you need to be on the cutting edge of fitness and sports trends to attract new members. Indoor rock climbing walls are quickly becoming a favored sport and pastime…

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