Run and Grow
Patents, Trademarks, Copyrights & Licensing: What’s the Difference?
Diving into the world of intellectual property can be overwhelming. Especially when it comes to protecting and monetizing your information. Before getting started, you may ask yourself these questions: Has this product been created before?…
4 Incidents That Could Torpedo Your Business
You had a vision, and you’re now up and running, but you’ve been running on a tight shoestring budget for a few years. You’re still well within the make-it-or-break-it five year period, but business has…
10 Tips for Impeccable Customer Service and Repeat Customers
Every business claims they focus on customer service and offer the best to their clients. However, how many really do? If you want to be able to stand out from the crowd and offer truly…
25 Amazing Customer Service Statistics
Here are some customer service statistics that demonstrate the power of a positive customer service experience. Note each statistic is provided with a reference for its source. These statistics were compiled by Gigi Peccolo, the Content Manager at OneReach, a consulting…
Patent Litigation Can Kill the Small Guy
When you think of patents, you think of added value to the corporation in the form of protection of its intellectual property. In fact, many corporations spend millions developing surrounding patents to form what is…
What Startups Need to Know Before Hiring More Employees
Growing a startup company is exciting, but it can also be challenging. The most challenging aspect of growing a startup is expanding your workforce. Hiring new people is a process that must be done with…
Protecting Your Startup’s Intellectual Property
An oft-neglected part of running a startup involves the products unique to your brand. What can you do to make sure your intellectual property stays yours? When we think of Silicon Valley, we call to…
Bleisure: The Growing Trend in Business Travel
Bleisure, or business travel combined with some leisure travel, is a growing trend for businesses. Business travel makes up 30 percent of annual travel. Bleisure is where employees add two or three days of leisure…
Getting Things from Here to There
Since ancient times, people have needed to haul cargo from one place to another. In ancient China, the Silk Road was the main mode of transportation for things like silk, dishes and pottery, grapes, woolen…
Personality Matters: 3 Traits for Call Center Agents
Call centers have consistently high turnover rates. Turnover rates as high as 20 percent are considered “low,” and some call centers even have the distinction of achieving 100 percent turnover. It’s not hard to see why: The…
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