Run and Grow
10 Thinking Methods That Foster Business Innovation
Innovation is the key to long-term business success, both in startups as well as established organizations. Yet every business and every entrepreneur I know struggles with this challenge, focused on hiring the right people and…
Poor Job Performance: A Checklist for Managing Low Performers
You’re faced with a challenging task. It feels like climbing Mount Everest, blindfolded. Meet Ashley—she’s an employee at B Players Inc., a classic case of underperformance. She’s neither reaching her goals nor getting the job…
1099 Reasons to Hire Independent Contractors
Maybe not 1099 reasons. But there are good reasons to go the independent contractor route versus hiring employees. Of course, there are also compelling reasons to go the other direction on that. There’s a lot…
Big Data is Coming to an HR Department Near You
Hiring is mainly affected by information technology. Previously, recruiters relied on printed publications and reviews to fill vacancies. Now, HR personnel can’t post jobs to multiple locations or contact millions of people and prepare new…
How Emerest Uses Texting to Organize Employee Work Schedules
The other day I had the opportunity to sit down and speak with Isaac. He runs Emerest Health of Connecticut, a home care agency. Emerest, is a home care agency with headquarters in New York…
The Future of AI in the Workplace
The use of artificial intelligence (AI) is spreading like wildfire. Not because it’s state-of-the-art technology, but because it comes with plenty of valuable benefits. Adopting AI goes far beyond following a trend that boosts your…
7 Signs You Need to Improve Your Customer Service and Support
Customer service is arguably the most essential part of a business. Without a good customer support base, you’ll find that it’s difficult to generate new customers and keep the ones you’ve already got. No business…
How to Get Logistics Management Right
Every aspiring entrepreneur or struggling business owner has heard about how logistics are the key to success in the modern marketplace. Given the immense complexity of the modern economy, making sure that your products, services,…
Hiring In-House vs. Outsourcing: Which is Suitable for Your Business Growth?
In the US alone, consumers spent over $450 million online for retail purchases in 2017 and the number is on the rise. Even companies which are not monetizing from their websites directly are using them…
The Cost of Apathy
I live out in a newer suburb. I say “out” because bits of civilization have not reached us yet. There’s no movie theatre or Target (hopefully both are coming soon), and there’s no Panera. For…