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Insincere Apologies Are Trust Killers
Expressing remorse without any real intent to change comes off as insulting or dismissive, like someone who always comes late to a meeting and says, “I’m sorry I’m late.” The likely truth is she never really intended to be on time. No one believes her apology, and so she is not trusted.
80/20 Management
As managers, we are expected to lead, manage, and coach all our people—not just some of them. Our job is to maximize the performance of each person in our organization. So we have to pay attention to everyone, again making sure each is performing as best possible, meeting our performance expectations.
Does Your Personality Type Affect Your Business?
A group with different creative styles is beneficial when managed properly, since diversity in all forms brings about new ideas and innovations…
10 Tips to Create More Powerful Employee Engagement, Part 2
It’s essential that your team members know what’s expected of them. When they start, generally they’re given a job description but that’s not enough. Clear expectations set the standards and means there’s no confusion and everyone is working towards the same goal.
Characteristics of an Effective Team
Whether it’s a band, a sports franchise or a company, chemistry is what makes teams great. Much of modern business thinking is centered on understanding what makes great teams tick. More often than not, effective teams share the following five characteristics.
10 Tips to Create More Powerful Employee Engagement, Part 1
It makes good business sense to build more powerful employee engagement. Although it’s impossible to do everything your team wants, there are plenty of ways to get your team more engaged in their work so they become more positive and you’ll retain them longer.
Conflict is Unavoidable
Most conflict occurs because of a lack of clarity in communication, so I feel it is important to address here. Expect conflict. Learn to deal with it. Anytime there’s more than one person, you’re bound to find conflict. It’s only natural. We all have separate backgrounds, different tendencies, and unique perspectives. It’s no surprise we disagree from time to time.
Which Leadership Styles Are Most Effective?
The ability to take a team from “getting the job done” to “surpassing every goal and expectation with flying colors” requires an understanding of the difference between what it means to manage a group of people and lead a group of people. For as many individuals that are leaders, there are almost as many ways to lead.
Win Friends. Influence People. Achieve What You Want.
You have heard that to succeed, you just need to work hard, study hard, learn a lot. But there’s more to it than just that. One very important element is to surround yourself with people you admire. It takes people skills to surround yourself with people you admire but these are skills which can be learned.
Anonymity Dilutes Accountability
A major way to increase accountability is to reduce anonymity. Anonymity dilutes accountability. Surround yourself with people who have high expectations for you. Be responsible to yourself first. Lose the pride. Open yourself up to accountability.
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