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The Awesome Value of Consistency

By: Bob Burg


People value consistency in their leaders. Consistency removes uncertainty and leads to trust. Trust, in turn, leads to influence.

Most of us have had the experience of working for people who were hot and cold; one day they were one way and the next day another. We didn’t feel secure in their leadership because, in actuality, we didn’t know who they were.
And, since we didn’t know who they were, we didn’t know what they were going to do, or where we stood with them from one day to the next.
While we might have had to comply with their orders and with their moods, we were probably not as committed to them as leaders as we might otherwise would have been. Thus, their ability to influence us was lacking.
I know I experienced it when I was an employee. As Jim Rohn used to say, “From some people you learn what to do; from others you learn what not to do.”
Consistency is key. Have you found this to be true?
And, as a leader and influencer, how are you doing in this regard?
This article was originally published by Bob Burg
Published: October 15, 2013

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Bob Burg

Bob Burg shares information on topics vital to the success of today's business person. He speaks for Fortune 500 companies, franchises, and numerous direct sales organizations. Bob’s audiences range from 50 to 16,000, and he shares the platform with today's top thought leaders, broadcast personalities, Olympic athletes and political leaders including a former United States President. He is the author of the widely-read Endless Referrals, and the WSJ best-selling business parable, The Go-Giver (coauthored with John David Mann). Bob’s newest book is Adversaries Into Allies, which draws on his own experiences and the stories of other influential people.

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